Life Time

"Sad to see such an expensive gym kept so terrible. They raised the rates again, too. Locker room was disgusting, and hot tub was gross...floors nasty filled with hair. There is no toilet paper in the locker room either... for $$$$$ and NO basketball court mind you...the kid area is also not prepared for kids older than 7. Too small for older kids and their kid staff has only expectations for china dolls... It's way too much for the same old Lakeshore... no one from staff has reached out. They just collect payment."

"Been with lifetime for less than a year and have been loving it so far. Flat irons location is special being smaller compared to the other locations but really enjoyed my facial with Elise and my hair taken care of by Kelly! They are an absolute 5 star experience, but coming here with a 3 star because of yoga instructor (I believe her name was sarah). Just before class my guest and I ran into her in the bathroom she scolded us for taking towels that were sitting in the bathroom with no sign. It was embarrassing as I was trying to show my guest how nice the facility was to join- but after that rude interaction, unfortunately it discouraged my guest from signing up for a membership. I’m really shocked by how much a membership costs here to be treated so rudely by an instructor."

"I just joined the club last week and have had two excellent interactions: Pilates with Leslie and a facial with Elise. Leslie is one of the most experienced pilates teachers I've had in the last year and in two cities; she made very careful observations and essential corrections. Leslie is what convinced me to sign up. Elise gave me the best facial I've ever had: thorough, knowledgeable, and skillful. So far so good!"

"It’s a pretty facility however I was really disappointed in the weight selections. Free weights (dumbbells) are only in 5 lb increments (other locations have them in 2.5 lb increments) and there aren’t any small weight adapters for the cable stations (like lat pull downs) which go in 10 lb increments. How is someone with a small stature (especially females) supposed to get in a good workout where they are able to push themselves? These are simple things to fix to accommodate everyone."

"LT Flatirons was a decent place, but it is losing value as in many other places. The price increased a couple of times this year. The club is not what it used to be. The towels are falling apart. They are so old that many have holes in them. For a month, several machines were not working. I paid for three PT sessions but only got one because the trainer's wife's uncle was sick. I saw the so-called trainer a couple of weeks later, and he ignored me and never rescheduled. One weekend, I had an issue with one machine, and the girl at the front desk could not help. She was very dismissive, and when I asked to speak with the manager, I was told that the manager did not work on weekends. The clubs are not improving; on the contrary, they are getting worse, and the only increasing thing is the price. They changed the tennis courts, and after that, if you wanted to play tennis, you had to go to a different club and, depending on your membership, pay extra. The eucalyptus towels are supplied once a week, so sometimes they are all gone by Friday, and the place where the towels are kept cold is empty for at least three days. It is impossible to talk with someone in charge on weekends, and we are told to email him. There are showers in the men's locker rooms that needed repair, and it took over a month to fix them. One still has no blue and red dots, keeping the two holes open. It is the little details that count."