Axos Advisor Services

"Custodial Interference. AXOS will compete with you for your larger clients."

"This bank is a JOKE. You can't pass a verification of your identity if you don't know every cross street within a mile of your house and don't pick the closest one out of 5 possible. What the hell does that have to do with verifying me? Skip this "bank" folks. They are most like a scam."

"What an absurd financial institution; if you can call it that. They have you jump through hoops to get a business account with them and then disapprove you for the simplest technicality. Then, when you press them for answers, they say to you "Why are you in my grill so hard with these questions?" Or, when I was having difficulty signing up with them on their website and called in, the girl tells me she can't stay on the phone with me to help insure that I successfully complete the sign-up process because she has a meeting to go to. Seriously?! This place is literally run by teenagers and early twenty-somethings who don't know what the heck they're doing. Thanks so much for wasting DAYS of work. Now, that I've had some good time to Google other online banks, I've found several so much better and more professional than Axos. If this is how bad they are when you're trying to become a customer, imagine how bad it'll be when you already are one and have your money with them. I don't trust these guys anymore."

"I opened a personal Axos Bank account after having issues with a local credit union. Axos is an absolute waste of time, don't even bother. The customer service is a joke, no one has any idea how to solve a problem. The banking itself is painstakingly slow. I takes 7-10 days to complete ANY purchase or transfer so you never have an idea of what's actually in your account. Their "high yield" savings account is a sad 0.61% and is only earned if you have enough money in the acct. I get 4.5% (no typo) through Go2 Bank! Save yourself the trouble and go somewhere, anywhere else besides Axos."

"My experiences with Trust Company failed to meet even minimal expectations. When it was discovered the company had been sending incorrect (IRS) reporting (multiple years) it not only precipitated a tax consequence, but also re-filing fees. The aforementioned mistakes certainly must have Impacted many participants...All attempts to communicate with the company - inclusive of legal representation - (to find possible resolution) were met with disrespect and even non-response from the C level. A very tough experience that lacked any semblance of “customer service” or accountability."