Papa Murphy's | Take 'N' Bake Pizza

"I arrived at the store 5 minutes ago and it was 7:23 p.m. and the store doesn't close until 8:00 p.m. You can imagine my surprise and disappointment to walk in and see that the staff had already removed all the ingredients for assembling pizzas. I asked if they were closed and the two employees said "Uh yeah, sorry." If you are actually wanting to order a pizza during business hours, I highly recommend going anywhere else."

"This store barely puts any topping on their pizzas. It’s been that way now for a couple years. Any time it’s more convenient for us to go to a different location we do so, as the value is so much better at any other Papa Murphey’s in the metro area. Otherwise, the store seems organized and food is ready on time. It’s so close to our house, we will still order here occasionally due to these traits… but it’s still always pretty disappointing picking up a pizza that has maybe 15 pepperoni on it and 1/2 the cheese of other places."

"Don’t let the idea of take and bake pizza fool you, this is the real deal. For significantly less money than a sit down restaurant, you get a sit down restaurant quality pizza. You do need to know how to bake it, and I can’t suggest strongly enough that you crisp the crust by placing it directly on the rack partway through cooking."

"Halloween fail! The line was out the door. Everyone was confused and no one could give any answers. I placed an online order at 10am for a 4pm pick-up. After, waiting in line for 25 minutes I made it to the counter and was told, "I don't know where your order is, how long it will take to make it and we might run out of food." The poor young manager was trying to do her best, but she was overwhelmed and did not have the answers or a system to fix the situation. This was a general manager fail on planning and supporting their team. Why the GM or owner did not come in to support their team and help fix the situation, is beyond me. They need to fix their online ordering for next year and turn it off when they have too many orders. I wrote my name and number on a piece of paper and was told I would be refunded. Hopefully they follow through and take this a learning opportunity."

"This location is really starting to fall apart. After having to return to the store because they gave us the wrong order, it wasn't until I was walking out the door that they even offered a cursory "sorry have a good night." We are regular customers who always tip (not anymore). In addition the toppings are so skimpy they are barely there - This photo is supposed to be extra cheese and extra pinapple - it's the same amount as the other pizza with regular cheese. They missed toppings entirely on our third pizza, though they did manage extra cheese on that one. I couldn't return it because the teen was so hungry it was in the oven before I even saw it."