Lowe's Home Improvement

"This store is a very good place. To buy various items and the staff here are very nice and kind and help customers to have a good purchase."

"Absolutely horrific experience. Their website to in-store customer service is terrible. They were non accommodating on all fronts of moving my delivery along, providing updates in a timely manner as I had to be the one constantly following up, assisting in moving the haul away/ delivery up after knowingly that my purchase and delivery date were well beyond two weeks of purchase. While being home with my little one and currently pregnant, I would not advise for ANYONE to purchase major appliances from Lowe’s as their internal team provides ZERO help. Because I was getting nowhere with no real updates or responses, I had to go into the store directly where they still could not assist with any helpful information or moving my delivery process along. Lowe’s, you have done more harm and damage to this experience than anything good."

"October 2023 Garden Section This is definitely an overall better experience than going to home depot, that's for sure. You'll find that the quality, and selection is great. I needed to pick up some dense potting soil that retains moisture (Blue Miracle Grow), some 4 & 5 gallon pots (10" wide x 10" tall), and a few odds and ends things. Up along the wall on aisle 1, I found some really thick resin pots that have been trying to find for quite some time. They were between 1/8 and 1/4" thick. You can definitely tell the quality is there! These were in the $12 price range. Honestly, I find these way more manageable than having to buy clay pots, that weigh 10 times as much. There were some other bigger plastic and resin pots that were at least a quarter of an inch if not half inch thick, durable material that far exceeds anything you'll ever find at home depot. Especially for the price! 1/8" thick 7" saucers made out of durable resin were priced right at around $7 each. Back inside the store, on aisle 22 up against the wall, I was able to find some rolling pot Movers. These are the ones that you can put a large clay or heavy pot on, and it has wheels underneath. These are clearly for heavy duty use. They're made out of some sort of cast metal, with really good casters for Wheels underneath. The staff is very friendly, and also very knowledgeable. I'll be back."

"Hello Lowe’s corporate, I would like to leave this review to show my appreciation to Touraj in this west hills location. From my start of appliances to my pavers in my yard he gave me great advice and took his time to make sure I got what I wanted. He understood what made sense for my home and worked with my budget for my appliances. My more complex project was the pavers I was looking for my back yard. No store including Home Depot and stone stores had what I was looking for. When he walked me through what you guys had online, he found something that was very identical and told me what type of paint I could use to make it look exactly like what we wanted. We literally looked through all stores because I needed 10 pallets of product. Touraj was patient and is extremely talented and knowledgeable with your products. This was a well spent $10 thousand dollars. I hope he gets the recognition he deserves! Last week I went to see Touraj again and on October 12 he help me with my bbq and blackstone. Great service yet again and I will continue to go back to him"