RV and Auto Parts

"They had best online price for helmet I was looking to buy. Said 100+ in stock but I only got tracking number 10 days later, 4 more days and I had the package delivered."

"BUYER BEWARE! This company is basically a third party seller that lists items that they do not physically have in stock. It is not until your purchase/pay for the item that this company tries to process their order for the item and many times it has already been discontinued or on a long back order. THESE ITEMS THEY SELL ARE NOT IN STOCK! It was TWO weeks before we were notified that our order would be canceled since the item had been discontinued long before we even ordered it!"

"I did not read any reviews of RV and Auto until after I had received my order. I ordered an Equalizer hitch that cost $657 everywhere else. I paid $422 at RV and Auto. I was skeptical of this price, so I called and emailed the company to make sure it was the right part at that price. Their communications were very quick responses and made me feel comfortable so I ordered the hitch. When I received the hitch from UPS, the box was damaged (weighs like 80 lbs). I unpacked the boxes and there was a part missing. I contacted Michelle at RV and Auto and she tried to find the missing part to send it to me but was unable. She sent me a link to order it directly from the manufacturer and she refunded the cost of this part plus shipping to my paypal account immediately. This missing part was not RV Auto's mistake since UPS damaged the box, but Michelle was very quick to solve my issue. I don't know where all the bad reviews came from, but I found just the opposite from my experience. This company has excellent prices and exemplary customer service. Good job RV and Auto!"

"I ordered a Revarc snowmobile ramp on 10/21 and it arrived on 10/27. It sounds like others have had different experiences so it made me a little nervous ordering from them, but they had the best price so I took a chance. Sure the shipment notification email was a couple days behind, as well as the delivery notification email, but I have no complaints, yet. I have yet to use it, but I opened it and looked at it. Other than some minor scuffing from transport I assume, it seems to work as advertised. So bottom line, if you can be patient and not expect regular/timely emails after the initial order email, I think 6 days for coast to coast shipping is pretty darn good."

"I highly recommend NOT doing business with this business. I ordered a roof bike rack and I got the confirmation email. About 2 weeks later I emailed them to find out about my order with no response. 3 weeks later I called and went straight to voicemail so I left a message with my order number, etc. Never got a response. About a week later I was finally able to get a hold of someone on the phone. The told me that my order was cancelled over the phone 2 days after I ordered the product. I never got a hold of them until over 3 weeks later so I didn't cancel the order. Luckily they refunded the money. The lady on the phone was nice, but their communication was horrible. I have no idea why my order was cancelled."