Jiffy Lube

"The new manager ( I believe Ramon) was so much friendlier than the old staff. I used to dread going there, not anymore, he was so pleasant and helpful! Thank you!!"

"They overcharged and underdelivered. They insisted on rotating tires, which I later found unnecessary, and misaligned the wheels. The car began to shake. I went to BigO to fix it, which cost me another $90. This Jiffy Lube is particularly awful to women, bullying them into additional excessive services. Go somewhere else."

"Ezra went above and beyond what was necessary. He explained all about my filters in a clear and detailed way! Ezra is obviously very knowledgeable about cars and a good communicator!"

"Faulty oil filter was installed and most of the oil ended up on my garage floor overnight. Went back to same location and after an hour was assured that everything was fixed. Drove home and after 2 hours another quart of oil was on my garage floor. The oil filter was faulty and they finally replaced on the 3rd trip. No refund was offered. After cleaning up 2 oil spills in my garage and 3 trips to the location, I feel as if I deserved a full refund for my time and trouble."

"They are either Dishonest or Sloppy My wife pushed me to write this review as I am a “car guy”. I took my work truck (Ford F150) in for an oil change yesterday (2/16/2022). They did the oil change ($154.), but I had a problem with them last time (they forgot to put the oil cap on the fill hole (on the valve cover) and oil sprayed all over my engine compartment on my way home, so this time I checked the truck before I left. I notice the OLD oil filter was still on the motor. I double checked and sure enough they did not replace the oil filter. I went back in and told them, they did not seem to be surprised, and they never apologized, NEVER. They said the guy that works under the car just left so they did not know what to do?? Really, I told them to change the filter and the guy in charge finally said “OK” … The oil filter is ALLWAYS to be changed when you change the oil, it is very important. But the average customer would never know if they really changed the filter. This is an easy way for a garage to make $10 more per oil change… I asked the guy who poured the new oil in how he could let the guy working below skip changing the filter... he just shrugged and walked away... I could not believe this was happening in Danville… I am a 20+ year resident of Danville and try to support local business, I also work on cars as a hobby and run them a Laguna Seca and Sears Point racetracks. I got the feeling they were not that surprised the filter was skipped. Which leads me to think this is a common practice?? I hope not, but the fact that they forget to put the cap on the oil spout last time and this time forgot to change the oil filter is very bad. They are either dishonest or very sloppy. I will never use them again."