City Mechanical, Inc.

"Highly recommended. Especially Chris Von Ritter - he went above and beyond for us!"

"This company just charged me over $2600 to change a thermal sensor on a boiler/tank (hydronic heater put in by the previous owner of this house) that cost a few dollars and took a few minutes to install. This is about the same cost as a new unit, uninstalled. I suppose they should have told me that they do not work on residential property or that I would have to pay a technician $450/hr (it was Sunday afternoon) to DRIVE to San Francisco and BACK. Not sure what “City” they are referring to in their business name. I just had a backflow testing company come out for city-mandated testing, and he told me that City Mechanical is known to charge exorbitant prices and gave me a referral to another firm that does higher-end residential at more customary prices--Flow Masters. Perhaps I might not have been so shocked if I received this invoice from my apartment management people, but for a normal home system please go elsewhere. And from other reviews I’ve seen, this predatory invoicing is not an uncommon experience."

"I am a Director of Engineering. I have used City Mechanical at several properties over the past 15 years. Russ is great to deal with. I have consistently used this company because once I call them I no longer have to worry about the problem, they make the repairs on time and correctly every time. Are they the cheapest company out there? No, but do you really want the cheapest HVAC contractor in the book working on your home or business? I certainly do not. I have read some of the negative reviews and find them hard to believe based upon my years of experience with City Mechanical. I strongly recommend them to anyone I know in need of their type of services. I have found their staff to be great to deal with and very easy to communicate with."

"Would strongly advice to stay away from this business. They initially charged me over $1200 to fix a burst pipe on my heating system. They made me pay the full price for the 2h their technician was away to get a piece he needed and even tried to charge me for his lunch and overtime. Also took 1.5 hours to diagnose the issue even before getting the piece. They spent probably about 1.5h fixing it but at the end still ended up paying 1k. Their customer service is degrading and insulting."

"I had a bad experience with City Mechanical. My HVAC was not functioning. They charged me around $1200 and were barely able to diagnose and fix the issue . I will not recommend."