Riverside Chevrolet Service

"Had to tow my vehicle in because it shut down on me. I called ahead to see if they would be able to see me, and it was no problem! Left my vehicle overnight and got a call less than 24hrs of what the issue was. I was able to sign, pay, and schedule my pick-up time electronically which was super convenient. Overall, they were straight to the point."

"I was anxiety filled, visiting from out of state with a 'broken' vehicle and Craig Davis took me in and treated me like family from the start. He was immediately service oriented, genuine, honest and understood my predicament with my vehicle's malfunctioning. Craig was a pleasure to work with and actually felt like we were family the way he cared and communicated with me. I'm a first timer and he didn't know me from any other Stanger. I was completely impressed and will continue to praise my experience with Riverside Chevrolet. Craig Davis, thank you for support today it will always be one memory for the record books. My experience was flawless and outstanding. Cheers to you Sir! I'll be back next year:)"

"I tried to get an online appointment to repair my truck and the site wasn’t working. I tried to call the service department 4 TIMES during business hours over a 2-week period. I was never able to speak with an actual person. Each time I left a detailed voicemail (the greeting said that a representative would call me back) and nobody ever called me back. I have heard similar stories from friends and family. Lousy customer service to say the least. I took my business to Moss Chevy in MoVal and they took care of me."

"I bought a car here 3 years ago and I was so happy with the service and the car! I went to trade it in last week and the person that helped me told me many times he wasn't a salesman but they were too busy so he was going to help me. He didn't help me at all! He didn't know anything about the vehicles I wanted information on and his numbers were outrageous. He did not negotiate anything. He ran my credit, told me I couldn't have what I inquired about and handed my keys back. 2 different salesmen called me after I left but I was already upset so I didn't care to speak with anyone. I won't shop here again!"

"I'm not real happy about the way I was treated from this shop. I had purchased a brand new crate motor, and lifters collapsed 3 times. It's under warranty so they take it and fix it, but at my expense every time. They have never offered to reimburse me for the rental I need to go on with my life,or give me a loner while they continue to keep me waiting for my truck. I will never bye anything from this place ever again. Not a windshield wiper, or even a valve cap. I can't trust em. SO DISAPPOINTING 3rd Time the charm??? Can't wait had to upgrade. Gotta get to work."