PODS Moving & Storage

"The POD worked perfectly for our needs. The POD arrived and departed at the agreed-upon day and time."

"My dealing with PODS was incredible! The staff was very efficient and extremely friendly and helpful. I had very specific delivery instructions for the PODS units and PODS came through 110%!! These guys are great!"

"Everything you need to move is available to you. Informative videos a must watch . We didn't lose or break anything by watching the videos. I was well prepared by the time pods came. The most positive, professional team. So pleasant to deal with the drivers. Other than the slow process to get the quote, this was well worth it . This company has it dialed."

"pods was absolutely a nightmare for me. I was selling my home & the closing dates were rearranged. I ended up needing my pod moved 11 days sooner because my buyers wanted me out on closing date. I called and was told no. My agent called and was told no. My pod was placed in a horrible location. I was told it couldn’t be placed further back & I wasn’t even able to park in my drive way. Due to the location of the pod, moving out and the buyers moving in was a huge pain. I have pictures for proof. The pod door was not in the direction i requested. My closing day came and went & I had to move across country without any of my belongings. I’ve been in California for almost two weeks with no bed, no clothes. Nothing except what was with me when I got here. I finally got to go pick up my stuff today. And yes, I said pick up! My pod was going to be dropped off but due to it having to stay on the premises longer than 12 hours it couldn’t be. Pods couldn’t get it any sooner. I was under the impression it could be moved whenever I scheduled. But little did I know if it didn’t fit y’all’s schedule it wouldn’t be touched. Note I had a small pod. Then my pod was delivered an hour away from where I live. I had to rent a uhaul to go get my belongings. I pull up to a not very well marked lot that is connected to a completely different company and there are zero people for pods even here. I found my container with a little orange band & with a note that said I’d be fined $100 if I left any garbage. I paid literal thousands and wasn’t given options. Then after I specifically asked someone if I’d be charged again and I was informed NO. (A recorded line should help with this evidence) I get charged $300+ dollars the day before my pods case is supposed to close.I should have saved my money and went with uhaul from the jump. This was such a waste of time and money in my personal opinion. For what I got dealing with pods, it wasn’t worth it."

"If you’re military, DO NOT USE PODS. I have had nothing but a terrible experience on the electronic side so far. My deliver guy was amazing, on time, and very helpful. However, everything else has been awful. I ordered 2 large containers. They tried sending one to my final address instead of my starting address. When I called to resolve this they informed me last minute that one of my containers would be arriving 3 days later than the original date when I made the reservation. The billing process for me has also been an issue. I made a reservation with “card 1”. Once my military GTC (card 2) was activated for my PCS, I made that the primary card on my account. Turns out, it didn’t matter because they decided to still charge “card 1”. The documentation on the PODS website also doesn’t even reflect an invoice for that payment so I’m not sure what it’s for at this point. Fast forward 2 days later and I’m receiving a notification that I haven’t paid a separate invoice. I checked the credit card statement for “card 2” and it was charged that invoice amount 2 separate times within and hour and a half. Multiple unknown charges to my credit card and when I called to ask them about it, “it seems these were accidentally charged to your account, let’s get a request in to refund that.” Then I get rushed off the phone after it’s been “resolved” to avoid any further problems being addressed. I had to fill out the same form 5 times because whatever system they were using wasn’t updating the information to my account. I have had to call them every morning since my move began to fix a new issue. Luckily for me, I am in the military so I know at least part of this money spent will be covered but I highly recommend just doing a complete PPM, or just having the military haul your stuff away. It’s honestly less of a headache."