AutoZone Auto Parts

"so I know I what recommended wiper blades my 2001 take. needed to replace the driver side wiper blade, 21". I insisted 21" but the guy gave me a 26" wiper blade...."

"Brought my vehicle over after having a dead battery and they were able to check that everything was fine. Great service by them!"

"Store Manager called Richard M. is so rude, he DISCRIMINATES the Asian customers who do not speak good English, he is dishonest and lie, And giving bad/unpolite attitude to Asian customers. I will NEVER shop in this location again. We placed online store pick up order, at the time when we picked up we did double confirm with the store sales person if the item fits on our tire or not. The store sales person said we can take it home to try if not fit, bring it back to return. We took it home and just took the item out from the bag for less than 5 mins to try and realized not fit. Then we brought back to return in the store, the guy call "Richard M" was giving us the hard time the whole way, he discriminated us and kept making lies. 1st he said the item is open so it is not able to return. I called the 1800 customer service, they said 90 days return policy even it is open, it is still able to return. OK now , this Richard M.-store manager said it is used ( he was making lie), if it is used, then the store sold me the used item. I swear we did not use it. At this time, the customer service said to Richard M." go ahead to return it", but Richard M. walked away again and ignore us and giving bad attitude. Then 15mins later, he came back again said (3rd lie): " the item is damage, not able return (we had the item with me the whole time)". The whole time he was just making lies and giving us the discriminated attitude. We would NEVER shop in this location again."

"I went to this store on 8/20/2022 to have a check engine test. A store worker named Tyrise (he refused to give his name when we confronted him the next day, so this was my best guess how his name was spelled!) did the service but while he was testing, he sat on the side panel (the driver’s side) & broke it! I reported to another worker (since Tyrise left work afterwards) & asked to speak with the manager but the manager was not available. I returned today 8/21/22, met the manager named Miguel C. He refused to replace it since he said my car was old. I couldn’t believe such a big business like this denied flatly their wrongdoing! Even though the damage probably might probably cost less $100 (including part & labor), it was really unfair for me to have my car damaged by their unprofessional services and have to fix it out of my pocket!!!"