Denny's

"I had a delicious dinner, well cooked and served. There were several other tables with customers, however it was quite, nice atmosphere for dinner. I remembered to use my AARP card for a 15% discount for seniors!!"

"So I go to dennys a lot. I ordered without the menu because I knew what I wanted. I was the only customer at the time. I sat waiting a lot and having to repeat myself over and over again. The server was kind, but her service just wasn’t good. She didn’t write my order down so I assumed she was experienced. Nothing came together, food wasn’t cooked how I asked and when it was time to give me a replacement, I just sat waiting with the food that I wasn’t going to eat still on the table. Mind you, I’m the only customer. I just wanted a decent meal."

"Everything was going good, food was good our server was nice, and then when payment time came it went sour. So we usually pay with card and tip in cash!!, so when we received our bill my husband noticed he gets charged $10 extra dollars under gratitude, so he asked the lady how gave him the bill why am I getting charged this extra $10 so she says for tip, so he says but I specifically crossed out the tip on the receipt and put a $0 and a line across the 0 meaning $0 on tip because we tip in cash the old school way , which by the way we told the waitress we were gonna give her tip in cash when she pointed out to us no tip on the receipt.. in the end we don't understand whom was the sneaky one was the cashier or the waitress, but definitely not coming back here."

"There seems like there is a Dennys on every corner here in SoCal. And many of them make a great breakfast. This one makes a great breakfast with awesome service. Janet, our server, took great care of us. She kept the coffee cups full, she came back to check on us. The breakfasts were cooked perfectly. I had make your own Grand Slam. Hubby had the southwest skillet."

"Today was not a good day for Denny's. The waiter was nice enough, the place was clean, service was almost too fast though. I say this because both orders of hash browns came to us burnt AND raw at the same time. My mother wouldn't even eat them they were too raw. My med rare steak came out burnt on one side and not even seared on the other. It was tough, dry and over well done. The meat would shred like beef jerky, that tough and dry even next to the bone of the steak. The pancakes took a while to come after my mother received her eggs, hash browns etc, and they were STILL burnt. The cook tried to hide a lot of it by placing stuff burnt side down or covered with cream. Even the toast had butter on one slice, none on the other. The server could see those hash browns were burnt and pale and he still served it to us. It appears the whole staff is either undertrained or just do not care anymore. If we complained, it would have been 65-70% of the food and it would have taken way too long to wait. At this point, I wasn't sure what I would get back if I complained. My wife's fruit cup wasn't burnt, the moon's over my hammy were good and the eggs on the other two plates were perfect. When I went to pay first and say something after, the manager wasn't much better. He called up the people behind me to start paying, ignoring me and the social distancing entirely once I had my card in the reader. I stood there for a few and he finally noticed me asking (with a perplexed look)if I was "done" when he wasn't even finished with them. It takes mere moments to make sure a customer receives great service. It also takes a lot to make sure SO much of it is unsatisfactory all at the same time. This was a lot of bad choices that appear to be just "the way" they do it here."