Quest Diagnostics
1414 South Grand Avenue, Los Angeles, CA 90015
Location & Phone number
1414 S Grand Ave Ste 180, Los Angeles, CA 90015, United States
About the Business
Quest Diagnostics is a leading provider of diagnostic testing, information, and services in the healthcare industry. Located at 1414 South Grand Avenue in Los Angeles, California, this institution offers a wide range of laboratory and diagnostic services to help healthcare providers make accurate diagnoses and treatment decisions for their patients. With state-of-the-art technology and a team of skilled professionals, Quest Diagnostics is committed to providing high-quality, reliable results in a timely manner. Whether you need routine blood work, genetic testing, or specialized diagnostics, you can trust Quest Diagnostics to deliver accurate and actionable information to support your healthcare needs.
Photos
Hours open
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 12:00 PM
Sunday:
Closed
Reviews
"Mariana Bugarin has the worst attitude. I’ve never been to a more unprofessional quest location. She drew my blood and missed several times. I have the biggest bruises on my arm. She didn’t even bother apologizing. Do yourself a favor and avoid Mariana!"
"I have been to many Quest Diagnostics and this one on Grand Ave is the worst!!!! The monitor displaying where you are on the queue is off, it seems to be on purpose. There’s no one to assist you in person. The staff that does come out are rude. It was really sad and frustrating."
"Guys, please make an appointment for your work! I have completed my blood work within 15 minutes. I fainted during my last blood work at my PCP's office, so I was also pretty nervous today. But Arlene kept talking to me to make me comforted and used butterfly needle for less pain. She is so nice and really good at her work! I will definitely use this place for my future lab. Thanks, Arlene :)"
"This place is awful. They've literally put a wall in front of the desk that used to be there so it's impossible to get help from a human being anymore. You can only check in on the tablet and then you're trapped in a cramped waiting room with poor ventilation until someone finally comes out to help you. This creates a dehumanizing, dystopian experience for patients all so that Quest can save a few bucks on labor. Pathetic. All I needed was to pick up some test supplies that my doctor ordered from Quest. You would think this would only take a few minutes but it took more than an hour to get in and out. Very hard to flag someone down to help me since the waiting room is completely unstaffed. If you don't have an appointment you're a second class citizen here. If you have any choice in the matter (most people unfortunately don't) then seek care elsewhere."
"Came here to get blood samples taken, originally on a Thursday. Made the appointment that same day and came in, checked in at the kiosk, and was called within ten minutes. I didn't end up getting anything done because I didn't realize i had to fast beforehand as ordered by my doctor, so i made another appointment for the next day Friday. Second time coming in and again check-in was quick and was called fairly quickly. Even though the service was quick because i made an appointment, the staff seemed fairly curt to me and with people walking in and this didn't really encourage a welcoming environment to be in."
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