U-Haul Moving & Storage of Red Bluff

"propane guy was polite knowledgeable and expedient. Not to mention funny. I'm coming back here every time. Well done. that's what service should be."

"This place supplies all your needs for moving and renting trucks and trailers to move your household items including boxes and other items needed as well as propane filling but the employees are not very helpful and they are both absent minded and some are rude to customers as I was treated badly upon entering the driveway entrance they left rental trucks sitting the driveway with the doors open created a hazard for me to park at their office store they was walking about and don't acknowledge that they were creating a hazard and as I got to the one handicap spot I asked one employees to close the unattended truck door it was a hazard and made it difficult to get to the customers area and he just ignored me and walked in ahead of me and sat down at the counter as I approached that counter to make my purchase of packing tape he offered no assistance rang up my purchase and I asked why he ignored me in the paking lot he said nothing so I let it go got items at the counter and paid asked for a bag to carry out the 6 large roles of tape he just you can buy one and offerd a canvase bag for sale for 3 or 4 dollars to carry my tape out so I picked them up and had to walk with Out the use of my cane toy vehicle as I approached my truck he said oh can I help you like it was a joke then went over and slammed the door on the rental truck that was still open the whole tim e I was in the store so I could leave I was not happy as a disabled person to be treated so badly"

"Bad Dishonest hook. Advertisement said $19.99 a day. It was $120 for one day after hidden fees. 1 hour long check out. But It was my bad for choosing Friday cuz that’s when they update their system. Unreasonable rate. They charge over $1 per mile. That’s bologna. Stinkiest truck I’ve ever had the displeasure of renting. Please don’t go here. You’ll regret it"

"At the Red Bluff location? nothing at all. The General Manager is very approachable, friendly, and loves to laugh! I have dealt with them for over three years now. And I can say that there is no other U-Haul store I have utilized like these guys. If I lived out of town, I would come to Red Bluff for my U-Haul needs! That is how much I appreciate these guys! Thank you Rhett! You are ROCKIN that place! Casey Pearce."

"I am writing this in respect to the general availability of labor this time of the pandemic. There was 2 people there and I was 2nd in line and there were only limited the experienced workers evidently. What I'm trying to say is the service was relatively poor and slow to check in and while everything seemed well stocked clean and orderly the workers were struggling to keep up with 3 customers. I have used a few different u-haul companies in my lifetime and the ones in Redding are superior to the Red Bluff one I visited today. I guess if the employee starts to show stress trying to work with one customer, and unable to clearly communicate that he will be with us shortly, then the stress spills over on to us."