Bank of America Financial Center
4150 Monterey Street, San Jose, CA 95111
Location & Phone number
4150 Monterey Rd, San Jose, CA 95111, United States
About the Business
The Bank of America Financial Center located at 4150 Monterey Street in San Jose, California, is a leading financial institution offering a wide range of banking and finance services. With a strong presence in the United States, Bank of America provides customers with convenient access to banking products, investment opportunities, and financial planning services. Whether you're looking to open a savings account, apply for a loan, or seek advice on managing your finances, the knowledgeable staff at this financial center are ready to assist you. Visit the Bank of America Financial Center in San Jose for all your banking needs.
Photos
Hours open
Monday:
10:00 AM - 4:00 PM
Tuesday:
10:00 AM - 4:00 PM
Wednesday:
10:00 AM - 4:00 PM
Thursday:
10:00 AM - 4:00 PM
Friday:
10:00 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"I do t do reviews but, Today I visited the Bank of America branch and was deeply disappointed by the lack of customer service and the rude behavior of one of the employees. Upon entering the bank, I was surprised to find that there were no teller employees available to assist customers inside the branch. This lack of service was frustrating, but what was even more disheartening was the interaction I had with an Asian employee that was standing there when I approached her with some questions. Instead of providing assistance, she was dismissive, disrespectful and outright rude, making me feel unwelcome for simply seeking information on my account. 3 other persons came inside seeking help and she was so rude to them too. In my opinion, if the bank is unable to provide adequate staffing and a welcoming environment for customers, it would be better to close the inside service altogether rather than subject patrons to disrespectful treatment. I hope that the bank will take this feedback seriously and take steps to improve the customer experience at this branch. Every customer deserves to be treated with respect and courtesy, and I believe that it is essential for the bank's reputation and customer satisfaction."
"I currently don't need to go inside. If & when needed in the long ago past the outside atm was sufficient."
"I booked an appointment right when they opened, and there was no wait time. The associate there knew exactly what we needed and how to help us, and we were in and out within 20 minutes. Overall it was a very easy and seamless experience."
"I’ve been to this place for a few times and just to be fair I am not surprised to be standing in the line for 25-35 minutes. There is always a wait at other BOA locations (Blossom Hill Road and Camden) about 30 minutes on average. Be patient and thankful because at least you’re served in Covid."
"I liked the bank for its location, in the small biz center with plenty of parking spaces. I don't use the ATM so often, but there are 3-ATM, so I never has to wait for too long. Line inside bank can be long if you are there on pay-day, and in general 10-min is about right time. The staff are very young kids, they do try to help -- I have not had a bad experience with the staff there …. may be what I need is not complicated to help"
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