Mechanics Bank - Ventura Branch

"I wish I could have read the reviews about this bank before opening my account with them . They closed my account within 3 weeks . They owe me a check for the remaining money in my account . I called customer service and they could not explain the reason . I just have to wait for the check in the mail . This is the first time I’ve had a bank close an account within 3 weeks of opening one . This is not a neighborhood bank I recommend anyone to do business with . Go credit union ."

"Jeff will let you stand in "his" lobby and ignore you. Peter went to chat with Jeff, they knew i was waiting and had been there some time. Customers left, the place was empty, peter ignored me as I was staring at him work his computer. I looked into Jeffs office and nothing, empty office. As i stared at them, Peter walked to Jeffs office, continuing to ignoring me, and to talk to Jeff, after his client left. Only when the other employees were trying to get both of their attention, and failed, did I speak up. That is when, Jeff, finally, acknowledged my existence. That is when he told peter the discussion could wait and to help me. Only after I raised my voice did either of these men actually look at me or acknowledge me. Peter sat in his office and ignored me looking into his office for several minutes. I looked to both Jeff and Peter for help after being told only they can help. I was ignored because they were too busy to even acknowledge me, let alone, help. A few minutes wait turned into over an hour. I still have to go back, again. Until I get a debit card, that works. Will a third visit be the charm? I think it's time for a new bank. Jeff ignore me and then got indignant when I demanded service from him."

"Since this branch has eliminated its Saturday business hours, its completely useless to me despite being walking distance from home. If I have to drive across town or to a different city to reach a branch to simply cash my paycheck now, there’s no point in maintaining my account. It looks like I’ll be looking for a new bank that has customer-friendly hours of operation."

"Closed my account suddenly with no warning or explanation. My card just stopped working and when I called they said they couldn't tell me why and that I'd have to go to their branch and get a cashier's check for the remaining balance. I've never overdrawn and there has always been money in my account. I truly hate your guts, Mechanics Bank."

"The (not so) Little Bank the Could Finally fed up in 2014 with the big banks I'd always used in LA I searched for a highly rated bank in CA and found Rabobank. First I laughed at the name, then did more research and finally decided to give them a try. They're shockingly friendly and helpful at this branch and all the others I've used. You can get to know people - including the branch manager - by first name. The facility needs a face lift, but Ozzie and crew here rock!"