Budget Truck Rental

"AVOID AT ALL COSTS!!!! System will rent vehicles to you that don't exist, and you will not be informed until you arrive for pickup. Then, front desk will do absolutely nothing to help. Do not get scammed trying to rent through this company or location."

"Stay away from this location, the old man that another review refers to is totally correct, this person has no clue. The main person that runs this office Miguel is also someone to be careful of as he will always try to up-charge for items he will not disclose. i would NOT recommend this location at all, other Budget locations are more up front and give you full details of any additional possible charges. Pay a bit more with the surrounding truck rental companies near this Budget location, but know up front what you are going to be charged instead of getting up-charges from this location. I will never use this location again! From Miguel down to the gal that does the inspections, be very aware that it will be about sticking you with up-charges. The only reason I gave it a 1 star is because you have to give it a rating, but it would be negative star rating for this location from my end!"

"I made a reservation online and when I arrived there nobody was even at the front desk . About 5 min later a old man that seemed clueless to what he was doing there said what are you Here for , I said I made reservations to rent a vehicle I made reservations online payment has already been sent. He then tells me there are no vehicles available. Then tells me to wait while he asks his co worker . His co worker then comes out also seemed very clueless to what he was doing , about a 25 year old kid says there’s no cars available till Monday when I can clearly see vehicles available I tell him are you able to refund me or cancel the reservations on your end he then says no has to be done on the site I reserved . This place needs to be shut down I see very similar reviews to mine worst customer service I’ve ever dealt wit homeless people are more approachable . Needs new management DO NOT RECOMMEND"

"Very bad experience. Worst customer service ever. In their system mileage doesn't match with hand written miles. If u do go there make sure printed invoice and hand written invoice miles are match. Even if they move their truck to show you they will charge you for driven miles. Even it's .01 or .02. truck are very dirty from inside. They won't clean or wash. And they will tell you make sure you bring back tomorrow. I have a another reservation. Instead of telling me. If you won't bring we will charge you for other day. Employee don't have name tag. Don't recommend this location to anyone. And won't go back."

"I would give this place zero stars if I could. I made an online reservation, which was confirmed via email. I took an Uber to get there and was greeted by a nice gentleman. Problem is he worked for Avis and proceeded to tell me that the Budget guy had left for the day, a full hour before closing time. They wasted my time and money. Save yourself the trouble and go somewhere else."