Quest Diagnostics

"My wife and I both had an excellent experience with Raphaela. Super easy & simple with her. Top notch. The facility is perfectly acceptable."

"I've purchased the comprehensive health test for men on the Quest website on Sunday. As soon as my order was processed, I made an appointment at the location on Sonoma Ave -- they had a busy calendar, so my appointment was on Tuesday. I arrived fifteen minutes early, scanned my QR code (they sent by email), scanned my driver's license, and answered couple questions at the digital kiosk. My name was called exactly at (and I mean on the second of!) my appointment time. Friendly staff took all the measurements, then drew my blood. I stopped by the restroom, after which I handed off my urine sample and left -- the whole visit lasted fifteen minutes. I received an alert phone call from PWNHealth on Friday letting me know that my vitamin D is below reference level (deficient); the clerk asked me whether I wish to consult their physician, which I declined. I received the final, detailed health report on Saturday (6 days after I placed the order) in MyQuest portal-- it was fantastic(!) -- with helpful notes, links, and comments. I am so pleased -- I do not get his level of analysis from my own doc -- money well spent. Highly recommended."

"I have to say Jo and Christine are absolutely amazing, I currently was diagnosed with an autoimmune disease and recently have been getting my blood drawn weekly and will be doing so for the rest of my life news like this can completely turn your life upside down and Jo and Christine have been heaven sent through such a dark time in life, they are soooo kind and thoughtful and know how to distract with great conversation at the best times. You really have two amazing humans working there. I hope for you sake and mine you never lose them they really are beyond what costumer service is. They care and it shows. I look forward to my next blood draw just because their there."

"I have very good experience with this location. I came in 9/6/23 for routine blood work, signed in, and less than 5 mins I was called already, I have appt at 2.40pm but I came in 1hr early, Christine was my phlebotomist and she did an excellent job! Thank you Christine!"

"So no "Walk ins," essentially. If you don't make a prior appointment and someome comes in even after you have checked in yourself, you could wait forever and be bipassed! Not okay at all. You imo, just a number at Quest. Youmare assigned a number to watch on the screen to,let younknowmyour place in line. Please @Quest Diagnoatics, Not everyone has wifi or technology to electronically make an appointment. Checking in here is a joke! The only way to get assistance is to hope to catch the attention of a tech taking a patient in! Then you wait yet some more! Quest Diagnostics is so out of touch. No interaction with the patients! No personal assistence or concern. Imo the patients are just a dollar sign! This place is a huge disappointment."