Miracle Appliance Parts

"I'm so happy to have found a gem so rare as Fred, and Miracle Appliance Parts!! Having many years experience in Customer Service, Customer Relations, and Quality Control, it saddens me to see what little attention businesses give these days to the importance and value of good customer service. The very template of which is alive and well in Fred and his awesome store! I live in the San Fernando Valley. I tried various places much closer to home looking for a part to repair my Samsung dryer. Miracle was THE ONLY place I called that actually answered the phone. Fred was very courteous, respectful and knowledgeable. Asked all the right questions. He didn't have my part but he ordered it for me overnight and all he asked for was my phone number. I picked it up the next day. With the Internet and myriad modern day conveniences we've all become accustomed to, everybody wants everything yesterday. Delivered! There aren't a lot of places, or things people will go out of their way for. Like driving 22 miles for part to fix your dryer!! And if I need to in the future, I'll do it again. I'd drive twice that distance just to give Fred my business. And believe me, I will recommend Fred and Miracle Appliance Parts at every opportunity I get. Thank You, Fred. You're the best!! A true gem."

"Fred is the man. Honestly an amazing human being. Don’t let the appearance of his appliance parts and repair shop prejudice your decision to patronize his business. A little cluttered I admit but that means he more than likely has whatever possible parts you’re in need of. Willing to help you out and talk you through your repair without selling you parts you don’t need. Extremely knowledgeable and very affordable."

"I am writing this review rather than calling Fred to thank him because he’s so generously gave me much of his time already. My mom has an LG washing machine that was giving a motor sensor error. I called Fred and he told me what parts to bring to him so that he could test them. When I got there, he tested the sensor, and it was, in fact faulty. After sometime in the back looking for the replacement sensor, he unfortunately did not have it in stock. However, he selflessly referred me to another appliance parts store who had the exact sensor in stock. I picked it up and replaced it. The washing machine my mom was considering replacing now works perfectly. Thank you Fred! I’m grateful."

"I’ve rarely come across such a brilliant mind as this man named Fred. First impressions of this shop may cloud your judgement, but regardless how the place looks or stacks of boxes/parts, I’ll say what I told a woman outside on my second visit, “who cares what the place looks like!? The man knows where everything is in that place, he’ll do the job or find what you need at a fair price” seconds later, he emerged from the back with parts in hand. For us, within seconds of mentioning our issue, he had the manual of our long ago discontinued oven and showed me how to get the old part out and bring it in to see if he can fix it or it needs to be replaced He gave me clear and direct instructions on what to do, he fixed it in minutes, and now our oven works again. He easily could have sold us a replacement part for 10 times what he charged, but he did right by us. And I’m confident he’ll do right by you too. Most give you what you what you he want, he gave us what we needed."

"Excellent store, I've bought spare parts there several times and they've always been in stock. Fred is very friendly and knowledgeable. Thank you."