Hollywood Jewelry & Loan

"I went to pawn my things and they dont send you nothing if i dont go i well lose my things for know and all im not going to go there they suck and there rateros."

"I checked out this place sometime after new years and was disappointed with their appraisals. It seemed like any item I presented was worth a fraction of what other pawn shops were offering, which seemed odd. One of the items was a gold plated Gingko Biloba leaf that the older gentleman claimed was inauthentic which wasn’t true. I can attest to the fact that i’ve showed at least two other pawn shops that would have gladly taken it. I just wanted to see where I can get the most bang for my buck. Obviously not here. I heard them speaking in Armenian and the older gentleman mentioned his distaste for members of LGBTQ+ community while I was browsing."

"Brought my car key here because they replace batteries and after waiting 30 minutes for what’s supposed to be a simple replacement, he comes out having broken my key and managed to first blame me for it saying “you brought it to us broken.” Then after I tell him that’s not true he goes back in, finds the latch for my key (which he blamed me for losing/breaking), and says it was already broken when I brought it in. Ridiculous!! Do not trust these people with your valuables!!"

"Beautiful pawn items but terrible for repairs. I usually don’t post negative reviews but I wish I hadn’t taken my antique ring here. It was so special to me and now it’s ruined. I brought my 1908 Antique garnet and diamond ring in for repair after the center stone had fallen out, and the guy who I initially talked to was super friendly and knowledgeable, so I felt fine leaving it with them and was excited to pick it up in a week. Everything was downhill from there. It was super hard to get a hold of them, I would call and they’d say they were too busy and to try again another day. Finally, about 2 weeks later I was able to go pick it up and I was crushed. There were super obvious, deep gashes in the gold they’d made to place the center gem back in, almost like it had been soldered. It looks incredibly cheap. In addition, as soon as they gave it to me I noticed one of the small diamonds had shifted and was no longer flat and plum with surface of the ring like the others, but at an angle like it was going to fall out. I brought this up and they insisted it had been like that before (it hadn’t) and there was nothing they had done, and nothing they could do, to fix it. Well, a month later and that diamond has indeed gotten chipped off due to its odd angle. I know antique rings are much more difficult to work with than contemporary, but I wish they had just let me know if they weren’t up to the task, instead of doing such a shoddy job. Oh, also they tried to charge me more upon pick up than they had quoted when I dropped it off."

"Awesome customer service, guy is really polite and they have really great prices and beautiful things. I was only going for 1 ring , ended up getting three"