N D Dental Care

"Choosing my dentist was one of the best decisions I’ve made for my dental care. From the moment I stepped into the clinic, I felt welcomed by the friendly and attentive staff. ND Dental Care ,,, an exceptional professional who truly cares about their patients’ well-being. They took the time to listen to my concerns and thoroughly explained each step of the treatment process, putting me at ease throughout."

"My insurance coverage under Medicare Advantage Plus clearly covers free annual cleaning and many other basic oral care services with no copay required. I pay extra for the highest level of service they offer and typically don't have to pay co-pays at other providers. ND Dental Care is a contracted to provide the services at no cost according to the representative at my insurance plan and they are assigned as my primary dentist. However, when I attempted to get a basic cleaning today, I was told the co-pay was $65. When I protested that my plan is for zero co-pay for this service, I was again told it was $65. So I declined the service and left. I called customer service at my dental plan and was told they were violating the contract and suggested I file a grievance (which I plan to do). I'm not sure why they did this as I always felt welcomed at this dentist in the past with my prior insurance. I can only guess that the business doesn't like customers with Medicare Advantage Plus for some reason. My family had been going to this dentist for the past 5 years but we are now taking our business elsewhere."

"They made me feel uncomfortable and unwelcome from the time I entered their office. Like I owed them something. They are pushing for X-rays, their cleanings have copays because she adds antibiotics with it. What if I don’t need it? Price for fillings is who knows how calculated , I wasn’t given any calculations just the copay which was very high as well. Office manager is very rude and not even listening to you, looks at another side. It took her 3 weeks to get a referral for my child because she is “busy”. Also they “don’t see” your email until you call and ask them. The only one nice person there is hygienist. 1 star goes to her. Stay away from this place!"

"After spending two years with my regular dentist and being dissatisfied with the work being done to my teeth, I decided to go see Dr Dobrescu. She was WONDERFUL, in four hours she got everything I needed done that the other dentist I was seeing couldn't do in multiple visits. Not only are her prices reasonable, but also she will give you a discount if you need a lot of work done. She is a GREAT dentist with routine work, but also is SUPERB WITH COSMETIC dentistry. She will understand what you want to have done, and will recommend what is the best for you. She takes the time to explain everything. The lab she works with is also wonderful, they got the color and size right with one attempt for my 10 crowns. The office itself is very new and state of the art. Her staff is FANTASTIC and her hygienist is great and very through. You get to watch tv while having your teeth worked on as well. I drive one hour 15 minutes to her because I will not trust anyone else with my teeth. If you are considering Narcisa Dobrescu, just do it, you will not be disappointed"

"I've seen Dr. Dobrescu for my dental needs for about the last 8 years! Her office in Laguna Woods is clean and spacious, and I've never waited for longer than 10 minutes! She is gentle, and when she can't be, she is generous with numbing medication! :) One thing to note is that she made a point to let me know i could bring my baby to my appointments if I was ever in a pinch! I highly recommend her and her team. You won't be disappointed!"