The UPS Store
3835 East Thousand Oaks Boulevard, Westlake Village, CA 91362
Location & Phone number
3835 E Thousand Oaks Blvd # R, Westlake Village, CA 91362, United States
About the Business
The UPS Store at 3835 East Thousand Oaks Boulevard in Westlake Village, California, is a convenient one-stop shop for all your shipping, printing, and business needs. Whether you need to send a package, print documents, or purchase office supplies, The UPS Store has got you covered. With friendly and knowledgeable staff ready to assist you, you can trust that your items will be handled with care and efficiency. Visit The UPS Store for all your finance and store needs in Westlake Village.
Photos
Hours open
Monday:
8:30 AM - 6:30 PM
Tuesday:
8:30 AM - 6:30 PM
Wednesday:
8:30 AM - 6:30 PM
Thursday:
8:30 AM - 6:30 PM
Friday:
8:30 AM - 6:30 PM
Saturday:
10:00 AM - 5:00 PM
Sunday:
11:00 AM - 3:00 PM
Reviews
"Excellent service, friendly and helpful staff. Have our PO Box here and have never had any issues. Highly recommend using this store for shipping and PO box if you need one."
"Have had a PO box here for about 9 years and have nothing but great things to say about this store. It was under different management when I first opened the box. The old management didn't seem as invested in excellent service as the current owners. The current owners are doing a great job and have helped me out many times. Always friendly and helpful and go the extra mile. Just read some other reviews... Unfortunately the store can't control what happens once a box is shipped out and there are some people (can't use the word I want to use) who think it's their fault if something happens to a package once shipped. Don't give a bad review to the store over a shipping issue. Contact UPS directly to deal with it."
"One of the worst experiences ever. Gave them an expensive item to ship and they lost it. Did not offer me a chance for insurance so I lose almost the full value of my shipment. When I contacted them about it, I get a manager who was very disappointed to be helping with this. I called and she told me she had customers to help yet I am a customer. The claim process has been a nightmare too as all they’ve done was report the claim and not follow up at all on anything. I cannot access the claim as it has to be through this store and it’s been nothing but unhelpful. You would have a better chance hand delivering your product before using this store. Also, this store is a franchise and has no real connection with UPS other than using their drivers. Beware and try to find a better UPS or use FedEx in general."
"The location is great. The problem - it's a Franchise UPS and the owner does not care about people or her employees. Organization of customers packages is a mess, don't expect any help unless you pay for it."
"On Tuesday Sep 7, 2022 The worst service I have ever experienced. The woman who was there was extremely arrogant….. behave like…. I don’t want to use bad word. She need to fired. I will be contacting UPS corporate office to file the complaint fir this location."
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