American Tire Depot

"Quick and easy oil change experience and very friendly staff at the front! Frankie helped me out and the price was very good for synthetic. Highly recommended this location and will definitely be back!"

"Absolutely incompetent shop, should file a report to the Bureau of Automotive repair and BBB. Do not take your car here under any circumstance. Refused to refund for bad work and charged higher amount in person for alignment than over the phone when they knew the car ahead of time. Bait and switch! Illegal! Claimed to have adjusted camber on the rear of a 4runner (it’s not adjustable) to pad the invoice for a 4 wheel alignment. Also messed up the front camber by letting the customer leave with positive on one side and negative on the other when the car came in with camber in better shape. This shop should be ashamed and refused to refund the pathetic incorrect work. A nice call to the Bureau of Automotive repair ought to solve that. It’s illegal to charge for work not performed in California."

"I was quoted $120 over the phone for a wheel alignment, and when they were done, Frankie, the guy in the front, charged me $140. He said that it was $140 because of taxes and other fees, but they provided a service, not a tangible good, which is not taxable in California. This is confirmed with the receipt because it categorized it as a non taxable quantity. Also, when I was checking my vehicle before leaving the place, I noticed that the rack and pinion boot was damaged. I told the guy about it, and he told me that if I wanted to have them fix it, I would have to wait about 2 hours. I said that it was fine and I asked him to call me once they were done because I had to leave. Then, he said that they would only do it if I stayed waiting the 2 hours in the store with him because if he had stay extra time working in the store to fix the boot that they damaged, I had to stay as well. Otherwise, they wouldn't fix it until the next day. I even offered to do it myself since it's just a matter of pressing a clamp and stretching the boot, which would take less than literally a minute. But also told him that if it was ripped or damaged that they would have to replace the boot. And guess what? He refused. Now, the boot was most likely damaged because the technician probably used an impact wrench to loosen the cam bolt that's in front of the rack and pinion boot instead of a wrench. And when he tightened the bolt, he didn't even bother to fix the boot. It just shows the technician's lack of professionalism because the space between the boot and the bolt is not enough to fit in a socket, let alone a socket with an impact wrench. And I wouldn't have noticed any of that if the technician had fixed the boot after he was done tightening the bolts. Also, I asked the guy for a before and after readings of my tires' angles, and he gave me a sheet that is not from my vehicle. It looks like it's just an image printout from the internet. He claimed that it was the sheet that his technician gave him, but it just looks fake. Also, before leaving, he told me that his alingment machine was outdated and that it didn't give him any reading printouts but in their videos they claim that they use computerized equipment to ensure a vehicle is properly aligned. So basically, the angle readings sheet that he gave me is not the one from my vehicle. The first time that I came here a couple of years ago, I was satisfied with their service, and i was considering to bring my 5 vans to get serviced at this location since its the closest to my warehouse but that won't happen any time soon."

"Great experience.. got some tires I needed to be installed they were able to squeeze me in the same day.. was good for me because I needed them bad.. I would recommend you come here for services.. I found out as well they offer many other services as well. Brakes.aligments . Tire patches. And more..don't hesitate to call"

"Great service, especially Frankie O. who helped to move the process along. He went above and beyond, when one of their machines were down. Team did very good and got it done inside a two hour window on a busy Friday. Kudos!!"