Fugetsu - Sunnyvale

"I really like the concept as a person who was brought up in Tokyo ie part conbini, osouzaiya, deli. I have several minor issues with their food quality though. Ordered deluxe okonomiyaki which was closer to Hiroshima style with noodles, but the noodles were hard. Crunchy hard. And way, way too much mayo . All I could taste was mayo. Sickening amount of mayo spread on it. Next item I purchased was 5 pieces of oinarisan ie stuffed deep fried tofu skin with different topping. Topping was generally ok, except few pieces slathered with too much mayo again. Go easy on mayo and they would be better. Another problem I had with is hardness of rice. I find this problem with all US based supermarket, Japanese grocery store prepared sushi and rice offering. Rice found in the US markets are too hard. Go to Japan and you will see their rice for sushi, bento is softer. I can make soft rice in the US, so it is how these places make rice. Since these items are normally refrigerated, the cooked rice becomes even harder in chilled dry environment like coolers. Cook the rice softer like in Japan. I do wish they continue to improve on their quality and I am cheering for them to get better. Shala la had the great ramen when they were in Mountain View."

"Came with a group of friends. We ordered the okonomiyaki, two of us got the combo sets, and others entrees. The food was large portion and very delicious. The 6pc nigiris were huge. The okonomiyaki has a lot of meat on it and an egg. We would come here again."

"It’s actually shown as Rokko from the outside. The okonomiyaki tasted really good and authentic (approved by my gf lived in Japan for 4 years)— the amount of cabbage and it’s sweetness were just impressive. Their chicken karaage was one of the best in South Bay. The were a variety of okonomiyaki, and we would come back to try different flavors!"

"Overall it's a good experience and the good is unique it's own category. The business specializes in Japanese pancakes, Okonomiyaki, and a few other specific side dishes. Wait list can be long as the business is small and gets busy really fast. I would recommend coming in early right when it opens as the business is not your usual 9 to 5 hours of operation; it opens around 5 30 pm. Portion and quality of the dish is good, a bit saucey and hidden meat portions with a large portion of vegetables. If you like to eat, I would say it's just enough for you to be content a for the duration of your stay. However, if you wanted to eat another dish, you can easily order another without getting too full. Service was lacking as the waiters and waitress' had to perform multiple roles to ensure customer service. However, being that the place is busy, they overlook the basic service of asking the customer the quality of the meal, refilling water, and having ready to-go containers of any left overs. I felt the establishment lacked service, thus 1 star taken away. I would come again but given the circumstances of their limited hours, long wait times, and somewhat small portions - in my perspective, I'm not too inclined to make this my priority. Was a good experience."

"I went to this place for a pre birthday celebration with my parents! It was pretty empty when we went in on a 6:30 pm on Tuesday but filled up so quickly after that that we had to have a reservation to get a seat! Food: I loved the pancake items they had - I got the house special and the seafood special! I definitely preferred the house special since it had a good balance of sweet and savory. We also got the taiyaki dessert which had the perfect cool finish to the meal! Service: The staff here are good at their job and super super kind. They were patient and you see your food made in front of you! Ambiance: A more upscale casual place! A truly unique and fun experience to be had! Make sure to ask about the yelp special!"