Gold Rush Jewelers - Petaluma

"Scammers. My husband brought in my anniversary band that 1 stone has come out of to be repaired. They charged almost as much as the ring cost (nearly $300) for the repair. They did the work without a clear estimate/communication/contact so we had no choice but to pay the cost or leave without my ring. The ‘repair’ is terrible & the stone is obviously different from the others. What could we do?? I’m considering small claims tbh."

"When I first decided to visit this place, I was already tired from checking out many rings in other stores. I had this feeling that maybe I wouldn't find the perfect ring for me because of my earlier experiences. But this place was different. Right from the start, two warm-hearted ladies greeted me. Even though there were so many options, they seemed to understand what I was looking for. The best part? I didn’t even have an appointment, yet they didn’t rush me. They gave me all the time I needed. I tried on a lot of rings, and they were right by my side, offering suggestions and understanding my preferences. They also showed me other items, but I was mainly interested in the rings. After spending a good amount of time there, my patience paid off. I found the ring that was just right for me. It was like it was waiting there just for me! What makes this place stand out is not just their vast collection, but also the people who work there. They're genuine, understanding, and go above and beyond to help you out. If anyone is in search of a special ring (or any jewelry) and wants a personal touch with excellent service, this is the place to go. I'm grateful for my experience there and recommend it wholeheartedly."

"Just went to get my ear lobes pierced and had a great experience! It was quick, easy, and pretty painless. It $93 for 2 beautiful gold studs. And they are very symmetrical too. The two women who helped me were so helpful, efficient, and sweet. I'm super satisfied with my experience at Gold Rush and would recommend them to anyone in the market for ear piercings. Thank you so much!"

"This is THE jewelry store to go to for anything jewelry connected. Not only are the people incredibly nice and knowledgeable, they are patient and very, very kind. I brought in some old jewelry to get an assessment of what I had. Some of it was my Grandmother's jewelry. I was so surprised to learn that these pieces had diamonds (the jewelry was so dirty), and that there was quite a bit of value in each piece. Aside from spending time with me and explaining each stone, they cleaned my wedding ring and replaced a pearl in another ring. I am going to be taking a lot of my jewelry to them next month because I trust them and know I will get straight, honest answers to my questions. They have gorgeous displays of rings, watches, necklaces, earrings, and everything is of high quality. Terri is the owner and she is...well, she's a gem! Elise was so helpful to me as well. Every person there is just wonderful. I can't say enough good things about Gold Rush. Thank you for the excellent service and beautiful work!"

"Gold Rush has amazing customer service! They always go above and beyond and make us feel like family. My husband purchased my engagement ring from here and they helped us design a custom wedding band to match the style of the ring. It was right on point and matched beautifully. Anytime we come by they always offer to clean my rings. Having a jeweler on sight is so convenient and allows for a quick turn around time."