Pleasanton Auto Repair

"Excellent service. Honest. And good prices too. I trust this mechanic to tell me exactly what's going on with my car and to charge a fair price. He's also friendly and easy to talk to. The shop is easy to find in a convenient area. I have nothing but positive things to say. Highly recommended!"

"DO NOT RISK YOUR VEHICLE!!!!! The owner is James but goes by Jim. I brought my Jeep into his shop a couple days ago because I had a check engine light on. He charged me 160 to tell me the code that I had already gotten for free at AutoZone. He waited til he had my car apart to change the parts and prices 4 different times. He threatened to “wash his hands of it” and make me tow it to another shop at my expense. He cracked my intake manifold and claimed it wasn’t him. I took pictures of it an checked for anything else. After he completed the job there was another crack that he said wasn’t him. This man is the owner of the shop and he treated me very poorly while he forced more money from the job. He is an absolute crook. My engine sounds like it’s going to explode now but when I brought it in nothing was wrong but the check engine light was on. I brought the vehicle back and asked that he take another look and was met with rude an foul language from the owner. DO NOT BRING YOUR VEHICLE HERE!!!!!"

"I have a 66 Mustang that needed the timing fixed and set. I called Jim a couple times over the phone and he said bring it by and so glad I did. I can "turn a wrench" myself, but these old cars can be finicky. I called Jim this morning, and he said come on over. I was there in 10 mins, he took a look, got to work. Fixed timing, adjusted carb idle, and no joke, the engine is 100x times running better. I have called multiple shops around Dublin, Livermore, and Pleasanton and they all told me they had a wait of about 1-2 months to even look at it. I can't thank him enough for jumping on this for me. My 66 Mustang and I appreciate your service Jim, and def will be back! M~"

"BEST HONEST mechanic I’ve EVER been to. I bought an old but solid 2004 explorer two years ago. Jim was the previous mechanic to this truck and knew the history of the vehicle. I decided to take it somewhere else when I needed work done thinking mechanics were all the same. After getting breaks done at a big box company they said I needed $8000 dollars worth of work done on my truck. I said no way and decided to call Pleasanton Auto and see what he thought about it. Jim is the best when I took my truck into see him. I said my truck was making noises after my breaks got done and the other guys quoted me this insane amount for my truck. He said let me take a look. He pointed out that they installed the breaks incorrectly and they cheated me by shaving my rotars instead of replacing them like I asked them to. He not only fixed the issue but he also figured out the “$8000” issue - which was a bad screw that needed to be tightened. I’ve been going to Pleasanton Auto for 2 years now and every time I have an issue I not only learn something new but know exactly what the issue is. He’ll do his best to find me the best deal for the parts. I tell all my family and friends to see him because he really is the best mechanic. He wants to help not break the bank. I highly recommend Pleasanton Auto as the best place in Pleasanton."

"I went in for a diagnosis on my Jeep. It had a misfire and the belt was squeaking. I had recently changed the belt myself, which did not fix the squeaking. I told this to the shop when I dropped the Jeep off. Two hours later I got a call with the results of my diagnosis. I was first accused of doing no preventative maintenance on my vehicle. I do complete the scheduled maintenance and have the paperwork to prove it. Secondly, the mechanic stated that he though I needed a new belt to fix the squeaking. This is evidence that the mechanic didn't even open the hood for the diagnosis, as the belt is only 2 weeks old. Thirdly, the mechanic wanted to change the distributor cap (a very costly fix) instead of first attempting to only change the spark plugs. Lastly, when I went to pick up my vehicle, he tried to tell me that the squeak I was hearing might be my brakes! That is a totally different sound than what I was describing and does not happen upon acceleration as I had told him. I paid 125 for this diagnosis by the way. Absolutely horrible experience. Edit: To add onto this, I just went to another mechanic who informed me that my engine doesn't even have a distributor cap!! It runs on coils."