Santa Barbara Autowerks, Inc.

"Great work, communication, service & pricing. I’ve trusted Peter, Hector & Ed for over a decade with my VW Tourag. They are always efficient, cost effective and work to be sure I understand the impact of any recommendations. Appreciate y’all - thank you for all yo do!"

"My 20 year old daughter lives in Santa Barbara.She always gets the best service at auto werks.I really appreciate she can go to a shop and not have to worry about her being ripped off. Honest reliable efficient service every time I am grateful."

"Hector and Peter saved the day for my girlfriend and I! These guys were probably the most honest mechanics I’ve ever met! I just wished we lived in the area because Autowerks would be my new go to shop! We were driving up to Santa Barbara for a weekend getaway from Long Beach. We were about 5 miles from our destination when suddenly we heard the loudest bang underneath our car (like someone hit it with a baseball bat multiple times). Unfortunately, we drove over a car jack on the middle of the 101 freeway! The cars in front of us drove over it with ease but I guess our Audi was lower than the other cars and didn’t have the same clearance. Immediately we noticed that the car was shaking when we pushed on the gas pedal. We exited the freeway and didn’t see anything hanging and no fluids were leaking so we tried to drive again and it felt like the drive shaft was going to fall out from underneath our car. Needless to say, it did not feel safe to drive so we had it towed to a nearby Mechanic (Autowerks). It was around 1pm on a Friday, thankfully Peter agreed to squeeze us in and take a look. We went to grab some food while they investigated what was going on. I was fully expecting a diagnoses that was going to cost me an arm and leg, especially since we’re from out of town and had no other options. Most mechanics could have easily taken advantage of that, but not Peter and Hector. After having the car all afternoon, we received a call around closing time saying that they fixed the issue!!! We were completely surprised! Peter said that they found multiple impact points under the body/support braces but no damage to the engine, transmission or driveshaft. They repositioned the chassis brace, tightened everything up and the vibrations and shaking stopped! They drove it around a bit to make sure and the vibrations did not return! Our bill was only $160!!! I can’t thank Peter and Hector enough for their honesty and saving our weekend getaway! We were stressing out so badly, trying to figure out how we were going to make it back home and figure out if we needed to buy a new car or spend a bunch of money to get this one fixed. It could have been a lot worse but thanks to them we didn’t have to worry about that anymore and we were able to enjoy Santa Barbara and drive away safely with money still on our pocket! I highly recommend them to anyone in the Santa Barbara area!"

"I am very pleased with all the work they did on my car, and for the excellent customer service. I had a Passat 2003 and I always took it there since I bought it. Hector and his team were always very professional, they always did a full check up on my car, and they always did what was promised. I never felt disrespected like very often women do in mechanic shops. Moreover, my car was old and it was nothing like the Volvos and and BMWs they often have at their shop, but still I never felt like I was treated any different than the other customers. Last time I went there, the repairs cost exceeded the value of my car, and Hector suggested me not to do it. Still, when I went there to pick up my car, Hector gave me a detailed estimate of everything that would have to be done, patiently explained to me everything, didn't charge me anything, and still changed a headlight bulb. Unfortunately my dear Passat had to be retired, but I'll always recommend them to anyone that has a german car. Thank you for everything Hector!"