Fifth Third Bank & ATM 1566 Hal Greer Boulevard, Huntington, WV 25701

"Called Hal greer branch at 1:42pm asked about appointment for notary. She told me I didnt need an appointment. I asked what time do we need to be there, what is the latest time. She replied "as long as you are here before 5pm". Arrived at 4:45pm and was told she left early today. No apology, no concern that I left work early to get here. Disappointing to say the least. Now headed back downtown to public library to find notary."

"The ATM outside the branch is HORRIBLE! If I wanted to put money in my account, it loads my money then gives it back. Also had a few times where I have gotten different information on how the rule are being told "they change every day" I have had nothing but issues since I became a member but I will say it has gotten a lot better in the past month with the customer service but the ATM still sucks!!!!"

"Fifth third bank as a whole is the worst establishment I've ever done business with. This location specifically."

"I want to say the person that helped me with my inquiry her customer service was phenomenal. A few weeks after my visit to the branch this person even called me on my cell phone to make sure I had got my new debit card in the mail. ...I will look at my bank folder later and mention her name....this person definitely deserves recognition for her outstanding service."

"Worst customer service experience last few days. Closed one account opened another due to upcoming divorce. Had to make 3 trips to bank to get debit card to work, which was fine by a manager that was training which I found later was probably the problem with why the person doing my closing and opening of account didn't know what she was doing. She lied to me, answered all my questions wrong. It was a terrible experience. I will definitely not ever change anything again rather than just closing out my account completely. Total nightmare"