Affordable Movers 405 Garrard Street, Covington, KY 41011

"Absolutely awful experience with Affordable Movers. Their FOH was helpful in getting us scheduled to unload a U-Haul last minute, which was so appreciated and I had high hopes, but that was the end of my good experience with them. Scheduled for noon, every hour on the hour it would get delayed. I suddenly found myself at nearly 5pm, FIVE HOURS LATER, sitting around still waiting for them. No calls, no texts, no emails, nothing. I would call every phone number I could find for them and nobody would answer, or I’d get sent to voicemail with a “promise” to return my call. Finally, we found a different mover to help who was quick and prompt, and we called one more time to cancel, and only THEN did we get someone on the phone… just for them to say, “Oh, it was delayed. Did nobody tell you?” Please, do not hire these people. If their communication skills are any indication of their moving skills… well, I’m just glad that none of their people touched my furniture or boxes."

"This company is very unprofessional. We were originally scheduled for 11am, but were told our time was never confirmed, but that they had availability at 12pm as their movers had just finished a job. We were super grateful, as we just moved 1,000 miles across the country and have been driving. Around 12:15, we hadn’t heard anything so we called and were told that “it was a range from 12-1 as to when they could come.” We were understanding and patient. A little after 1, we receive a text that they’re running late, and that the movers were still at a previous job (when we were previously told otherwise?) and now they would be there in “about an hour.” It is now 4pm. We were not contacted with an updated time or plan. Our family from out of town has been waiting for hours with no furniture or a place to rest. Our cat has been locked up for hours anticipating their arrival. We called to cancel our booking as another company was available within the hour, and were told “Oh sorry we thought someone called to tell you.” We are very understanding and kind people, and can understand mistakes. However, the service and treatment we received is inappropriate and unprofessional. Their yelp is full of reviews with very similar stories. I would not recommend them to anyone that I know. Moving is a stressful time and should not be made harder by your moving company."

"I was extremely satisfied with Affordable Movers. They were able to come move a few pieces of new furniture on short notice. Hunt and Drew were the movers and they were so nice and efficient. They took care of the items and were very willing and happy to move around a large mirror until I found the right spot for it. Definitely would recommend and use again in the future."

"I typically don’t write reviews but I did want to share about the great experience we had today. While booking the appointment they were able to get us scheduled same day, which was incredibly helpful. The gentleman moving the furniture were incredibly helpful. They worked hard the entire time they were scheduled. The stuff they moved is really heavy and they were able to skillfully move through some tight corridors and carefully position in the desired location. Honestly, this best experience I’ve had with any moving company; I would highly recommend them."

"We are very pleased with the service provided by the two gentlemen who helped move our furniture etc back into our home. They were friendly, and committed to providing excellent work. They were helpful when I had a couple of items to move that I had forgotten about. They reattached our dressers and mirrors, our china cabinet and hutch and our dining room table. They went the extra mile repairing a damaged leg left by the initial movers. They were quick and steady made it around corners and down stairs without nicking any walls. They were enjoyable to have taking care of our furniture. We would highly recommend them to anyone!"