Chase Bank

"Went to the Houston Road branch within the last month and Michael assisted me with my transaction. Hands down one of the nicest people working for the bank. Michael took great care with my transaction, went above and beyond. This is why I choose to stay with this bank. You can tell he cares about the customers. I have thought about switching banks, but people like Michael is what keeps me staying with Chase."

"This review is for Chase Bank on Houston in Florence ky. Most specifically Katie and Daniel. They truly care and worked with my mother in law and I on tough situations. They saved a 30 year account because all other branches were very rude."

"I kept getting promotional letters for opening an account at Chase. I finally decided to do it and went to my bank and withdrew money. When I arrived at Chase to open a checking, savings and set up a direct deposit, I was told that I couldn't because I didn't have an appointment. It never said anything about an appointment. In fact it was the opposite. Needless to say, I went right back to my bank and redeposited what I took out"

"Horrible! Every single time I have to come in this branch, I leave agitated and without accomplishing whatever simple task I went in for. Clerk= no help. Manager = no help. If you want a bank that will all but tell you they couldn’t care less, bank with this branch. I’m typically not one to leave these Karen reviews but this place is a solid zero stars, and they prove it time and time again. Good luck out there people ✌️"

"If i can i will give bank a zero or negative score. Went to bank 2 time to submit a documents which bank ask for. Desk person spent 40-45 min, gods know what she was doing on computer. Both time they okay it that we are all set for the account. No need of any more documents. Still they restricted an account. Cheery on top of icecream Their 800 number people are even rude. To keep hanging up a phone, without giving any straight answer. Finally after 5 hour of going back and fort, someone find the solution that we have to go back to bank branch again to submit the same document, which we have already given to them 2 time prior. U can submit the cheque but u can not withdraw from it. Nice. Na Don't use a houston branch in florenceKy."