U.S. Bank Branch,

8461 U.S. 42, Florence, Kentucky 41042, United States

"Jeanie was so helpful!! If you’re looking for a loan officer stop and see her."

"Took five years but I’m finally reviewing this place. Worst bank I’ve ever dealt with. There are never more than two people working and I don’t think I have ever not waited an eternity for the simplest of transactions. Whether it’s the drive thru or inside, there is always a wait and most times I find that I cannot even complete what is needed. Today I wasn’t able to simply open a checking account because they didn’t have anyone there to do that."

"Very friendly very helpful. They spended 2 hours helping me."

"Very helpful when a online banking issue caused my rent to pay late and me to incur a late fee. They listened to me, helped me, and signed a letter for my rental manager so my late fee could get forgiven. I have loved US Bank since switching in March and they have definitely made a lifelong customer out of me!"

"The service at this branch has been good, but the online banking part of USbank is so bad that I will be closing my account soon and moving it over to a credit union with a stable web platform. I cant even begin to describe how horrible their website and account access is. The worst part of it is when you call to have your account access re-instated (again) they are extremely snooty and arrogant about it. #fail #dccuftw"