Chase Bank

"I try to open an account with them, but every time I go there there is no one to open accounts and the treatment of the employees there is very bad"

"goodl uck getting a hold of anyone at the local branch. Phone just hangs up and asks you to call the 800 number. That doesn't help if you want to know if you left your ID at the branch."

"Just the worst and incredibly unprofessional. Had a meeting scheduled with Jordan Tolle and he never called me- also didn’t answer when I called him. Took time out of my day to wait for this meeting and it never even happened."

"Houston Rd Ky location. Bank manager is rude with no people skills. He might be educated with whatever finance but as manger he needs to educate himself on how to speak to customers with manners, without belittling someone in front of other customers."

"This is a review of Chase in general. They're customer service with the average Joe so to speak is abysmal. No loyalty. My mother inlaw has been on an account with my father in law sine the 80s. He recently died in March. Since they had been Customer the bank had given them leeway paid checks and charged fees if needed. Well since his death they have just awful to my mother inlaw and I as I try to help with everything. Now it is all about algorithms and 20 different customer service lines all of which won't help. Now they have restricted her account and are holding all of her social security money for a week and a half. When asked how we were going to pay bills they said that's your problem. If it was possible to give a 0 I would."