IncaAztec Self Storage - 15th St. 802 15th Street, Huntington, WV 25701

"Nikki and Dee Dee were amazing help with A+ customer service! Thank you!"

"The monthly rent is okay and the online portal makes it easy to pay...but this place is scary AF. I had about 4 days to find a place for items from my Mom's estate after she passed unexpectedly. I was still in shock and in a haze when I moved the stuff in. I finally got a look about a year later. I was greeted by a dead rat in the very poorly lit hallway. The entire inner area is covered in grime and grease and I had to wash everything I stored there before bringing it in to my house. The staff were reasonably nice and the place seems reasonably secure...but maybe take a look elsewhere unless you are storing industrial items."

"Stored my belongings here for about a year and had an overall good experience! Most of the employees are really easygoing and willing to work with you make your experience simple and pleasant. I had a couple of administrative issues with payment and they're always quick to resolve them."

"If I could give negative stars I would. I am sure everyone is aware there is a national pandemic, a national emergency, and a deadly virus going around that has forced people out of jobs yet Ashley is still charging a late fee and was proud about it. She is greedy. There is no other company charging late fees but this company. Why? Because they are greedy. Very rude and laughed when I explained there is a national emergency going on and that people were forced out of a job and said "that doesn't concern me". Really? Just plain rude. UPDATE: After speaking to the regional manager I feel so much better about the situation. I feel like my issue was handled by the regional manager and she really cared and was sincere."