Metro by T-Mobile

"Sam is the man. Always helpful and very knowledgeable. I came back to metro because of him"

"I love the service, the prices, and the no Hassle pay per month set up. Absolutely a huge fan of Metro by T-Mobile.... I get better service around here than pretty much all of my friends. Unfortunately...... I wish they had someone working at this store that actually knew anything about the product, customer service, or even basic things like "I usually pay by cash but out of town.... Before I click on a link and have to download an app to put my personal information in..... Can I just pay over phone or can you assist me making sure my payment goes through". You would have thought I asked this fella an insane crazy question like what is Newtons Theory of relativity. Ended with..... "I can't help you sir, either dial 611 or put your information in the app..... I can't help you.... I just work here and don't know how to process payments other than cash". There's a fella named Terrell who is awesome.... But that's why he's climbing the ladder and this store is just garbage now. Sucks.... Because I really do like the service. Looks like I'll just stay online and not spend money at a local storefront with bills to pay."

"Why does this guy close before 8pm? And NOT answer the phone? And NOT do his job right the 1st time? Had he did my phone would Not suck! I just want my money back! My iPhone 11 works better than the iPhone 12! The iPhone 12 will not hold a charge, I can’t call my child I will just Wait for the freaking Manager who does his damn job! And actually listens when ppl come into the store! If dude did his job right, well don’t let me even count the things he did Besides Yelling In My Face! I Will NOT Step Foot In This Store With A Person Who Yells At A Customer Nor Should You Implore someone like that!"

"The guy helping me was great! I already know what I was looking for since I'm pretty good with technology and phones but he hooked me up with a great deal. I transferred my number from Verizon because I was tired of paying $120 for a phone. I got a Motorola g stylus 2023 for absolutely nothing plus a plan and activation for $76 and my plan will be $50 a month. Way cheaper than what I was paying with Verizon"

"Went there to upgrade my phone and told the sales rep I was referred here by metro for the lease to own upgrade service, which I am already qualified for. The sales rep had no idea what I was talking about and kept trying to sell me a phone I had zero interest in. The selection this store has is kind of horrible though not as bad as the customer service they offer."