KeyMe Locksmiths 2150 Dixie Highway, Fort Mitchell, KY 41017

"My husband's key fob had broken and the key piece had gone missing, leaving him able to get into his car, but not start it. We called KeyMe and they refused to give a quote until after they got here($280- we later found this was more than DOUBLE the pricw other local companies charged for such a service), cut a plain key, and UNNECESSARILY deprogrammed his fob. The next morning, my husband discovered that the key, which had been successfully used in his ignition, would NOT unlock his car. So we called that afternoon, and we're told a locksmith would be here in an hour or so to fix it. 3 hours later, there's no locksmith, so we call again- and this time, it's, "Nope, I actually won't be coming today, but I'll be there at 8 or 9 AM tomorrow." Spoiler alert - he didn't show. We had a different company finally come and fix the original key fob, and when we called for a refund, it was denied, as we still had the (dysfunctional) key in our possession. TL;DR- they're under-qualified scammers with horrific customer service. Reported to the BBB, and if you have a similar experience, I recommend you do the same."

"Cool machine that works very well with a cool interface."

"Copied a key according to the instructions and the newly cut key doesn’t work. I will NOT be using this service again!"

"When I brought the key home. I had difficulty getting the key to work. I got the key in the lock and had difficulty getting the key out. Will not use."

"Had 3 keys made at the kiosk, all within the machine. All 3 worked great! I think the price is worth it for the convenience. The "save your key" feature is genius, however, I did not use that service. The keys feel slightly lightweight, so I'd be careful on tight locks. Overall I'm satisfied & would absolutely use the kiosk again in the future."