Shorten and Ryan Funeral Home Inc.
400 Reading Road, Mason, OH 45040
Photos
Location & Phone number
400 Reading Road, Mason, Ohio 45040, United States
About the Business
Welcome to Shorten and Ryan Funeral Home Inc., a compassionate and dedicated funeral service provider located at 400 Reading Road, Mason, Ohio. Serving the community with dignity and respect, we are committed to supporting families through the most challenging times with personalized and meaningful funeral arrangements. Our experienced and caring staff are here to guide you every step of the way, ensuring that each service reflects the unique life and legacy of your loved one. At Shorten and Ryan Funeral Home, we offer a range of services including traditional funerals, cremations, memorial services, and pre-planning options, tailored to meet the diverse needs and wishes of every family. We take pride in our warm and welcoming environment, where every detail is handled with the utmost professionalism and care. Trust us to provide the support and guidance you need, while honoring your loved one with the respect they deserve.
Reviews
"Our family met this afternoon with Andi and she was so very gracious with us all. She answered all of our questions, explained how everything would be handled. She's absolutely awesome! Thank you Andi"
"Recently lost our mother and Andria was a great help and resource. She was very thorough in the preparations, and listened to what my mother said she wanted. Andria took her time, and wanted to know us as friends and not just clients. A definite plus during a hard time."
"Andi, Elizabeth and the entire staff at Shorten and Ryan are wonderful. They are extremely friendly and helpful during a most difficult time."
"So my dad passed away on 11.11.2020. He was cremated and I had asked Kelly the funeral director if I could have some ashes to keep with me. She sent me a brochure of different items I could choose from. I chose a beautiful glass blown pendant. In December after the funeral I called and spoke with Kelly regarding when I would receive my pendant. She explained that it was a process. First she needed to send some ashes to a place in Tennessee that would make the pendant and then they would send it to me. Well here we are almost April 2021 and still no pendant. I have called the Ryan and Shorten funeral home at least 15-20 times over the course of a month. Sadly the only people that answer the phones are an answering agency. They have assured me that my messages to Kelly have been sent as “urgent” but I have yet to receive any call back. I am more than irritated and angry first for being ignored and second I don’t have my dad to keep with me. Unfortunately I live in Texas, but if I lived in Ohio you can bet I would be raising all kinds of hell. I urge anyone that has lost a loved one, DO NOT USE RYAN AND SHORTON FUNERAL HOME!!!!"
"My mother recently passed away and Shorten and Ryan have been fantastic every step of the way. Andi made things very easy at a difficult time. I highly recommend them."
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