Chase Bank

"Worst Bank location ever. Went in due to a problem with an automated payment did not process. Their call center said I had to go to the local branch which I did. Upon speaking with the branch manager, they instantly gaslit me saying I must have canceled the payment and I'm the reason why I didn't process without looking into it at all. They failed to do any job instead. Pointing me back to the call center. After speaking with reporting this, they did find an error on their side that had nothing to do with me. Even stated there was no way possible I could have put a stop payment on this. I would advise anyone to go to a different branch. Obviously the workers here don't want to do their job and are very much into gaslighting you if there's any Way they can get out of doing any work."

"Well my boyfriend went in to get a check cashed. Waited 20 mins. The lady comes back and throws the check at him and says she can't help him. He went to a different chase . The lady there was super nice and guess what? Cashed the check. Hopefully this branch gets repermended."

"Amy was working the front desk and was supposed to notarize a document for me. She was very rude and not helpful in completing the form. As I walked away she turned toward the other employee and said I have done 60 notaries. She clearly was too lazy to do her job."

"I feel people reviewing a bank are complaining about fees that are 9/10 times their fault. Regardless, I've always been treated fine here and the people are nice. Can't speak to the appointments or other services outside of checking/savings."

"I have not really had an issues with a bank, they have just been there, which is great. I needed them however, because of a scam that took me for some money. The item was coming from oversees so if was a while until I realized the item was not coming. Apparently since it was over 120 days, they can't do anything. So I guess they don't really offer much fraud protection. Kinda sucks, that I needed them and they didn't come through. I did get a cash advanced fee removed once though, so I guess it kinda evens out."