Smitty's Cyclery

"Gale is awesome and they are very honest and upfront about what you actually need for your bike. We will be coming back regularly!!"

"I crashed my bike and it was in rough shape, so I braced myself in expectation that it was going to require some major work. I brought it in about an hour after they opened, and 4 hours later they called and it was all good to go! I was extremely impressed with their turn around time, and the care they provided in breathing new life into my bike. Thank you all!"

"I stopped in here to see if they had replacement screws for a Schwinn. Although they didn't have exactly what I was looking for, they pulled out all their various bins of screws and spent time figuring out what would work. I was surprised at the amount of time/effort that was put into helping me (I had never set foot in the shop befre). In the end, I was charged $2 for the screws I needed - obviously finding what I needed was an act of customer service vs making money. I would have no hesitation bringing our bikes here in the future, as they obviously care about helping their customers!"

"My bikes had been moved twice and were in storage for a number of years. The bikes needed new tires and tubes, as well as new brakes and a new shifter. I took them in looking sad and dirty from storage. I received them back looking like new and everything worked! They turned these around in four days. It was a lot cheaper than buying new bikes. Thank you Smitty,s!! Best bike repair shop in Cincinnati."

"I purchased a bike on June 12 from Brooklyn Bicycle Company and they shipped it to Smitty's to be professionally put together. I couldn't wait to get my bike, but they told me that it was peak season and that it could take 2-3 weeks to get it. I received a call from Smitty's on Saturday, the 17th, telling me that it was finished and that I could pick it up! It was 20 minutes before closing time and I live 45 minutes away, but they were SO nice and offered to wait for me to pick it up! They did a wonderful job on my bike and the service is top-notch! I would recommend Smitty's to all who are looking for any kind of repair, maintenance, or like me, someone to put a bike together from the ground up! They have nice accessories for your bike as well! I rate them 5 out of 5! Thank you, Smitty's for making my experience a great one!"