Verizon

"I hate getting a new phone. That being said Destinia knew exactly what I wanted. She was so sweet and personable. This is the first review I have ever given. We need more like her in customer service. What a pleasant experience."

"Xailey recognized my unique ongoing problem and immediately came to support me when I walked in the door. She listened well, heard me about the ongoing issues and truly understood how difficult of a time I've had with the online support people. She did her best to resolve the issue & fast-tracked and escalated me to a good agent to work on the issue. She's been extremely understanding and helpful when the Verizon online support team continues to have significant recurring struggles & I've wanted to give up and leave Verizon."

"Edit: The manager of the store fixed the situation for us. I'm glad they actually fixed things rather than just saying they will! Original post: Guy lied to us saying we were renting a piece of equipment and could cancel at any time. It ended up being a 36 month contract and buying the equipment. I know it's our fault for not reading the contract better, but I can't stand that they lied to us to get our money."

"Associates are very helpful in solving any issue I have had. The store is clean and well organized."

"Lee is a solid guy that’s personable and knowledgeable. He answered every question I had and had no intention of pressuring me, he gave out options that fit every need I had and was quick and precise in helping me. Ask for Lee if you’re in the market for a new device."