UC Health Physicians Office Middletown

"The entire staff at UC Audiology in The Middletown Office is wonderful - professional, friendly and patient-oriented. My audiologist, Aura Lee Elder, AuD, is patient, knowledgeable and takes the time to make sure my questions are answered, fittings are done well and any service is done with care. Hearing aids are a significant investment and I trust Dr. Elder and staff to make sure that I get maximum value, comfort and life from my aids."

"When I was a kid in the 80's Dr Barrord put tubes in my ears, then went back to him as an adult in 2010 and he did a tonsillectomy on me. He was great, very professional and a good personality."

"Staff is nice and doctors are thorough but billing stinks!!! I have been waiting on a claim since April 2016 to be paid. Due to an incorrect ID # being given to my insurance company twice, the bill isn't being paid. It is going on six months now with this issue and have contacted by UC billing and my insurance for many hours of going back and forth trying to get it resolved. Each time I think it is resolved, it isn't. Definitely would be looking somewhere else. Too much of a hassle."

"Do not go here. Had surgery a year ago they failed to bill my secondary insurance which I have given the information for 4 times now. I was told by staff the old manager was fired for similar issues and it would now be taken care of. A week later I was called to set up payment plans and told it was too late to bill my insurance and it was my fault I didn't give the info. But I did 4 times. With 2 insurances and an HSA aacount I should have no bill. TO TOP IT OFF I HAD ANOTHER MRI AND NEED SURGERY AGAIN."

"John Barrord is a Great Doctor! Very professional, very caring! He has taken care of the tumor I had on my left ear on the nerve! Now he's taking care of my 15-year-old daughter who broke her nose playing sports! So Not only have I trusted him with my life , I'v trusted him with my daughters!"