Spectrum Store

"For what they charge given they only offer one speed they'll never deliver, it's amazing to me that they also are entirely incapable of delivering on uninterrupted service at a bare minimum when there's been no inclement weather. They have not gone 48 hours without one or more outages in the last two weeks, and they haven't gone a week without an outage it seems like for almost two months. Dial up internet was more reliable than Spectrum has been recently."

"Spectrum is more expensive than kenetic. they screwed over my disabled grandfather by adding tv to his bill when he only wanted Internet and a phone. They tried to add voice to me but i caught it before they set up my service. That was after i stated multiple times that i only wanted Internet. I will be changing services as soon as i can. This company sucks. The service isn't always the best either. It cuts out and runs real slow."

"The only reason I am giving a 1 star is because there is no negative star rating!!! I work in the Auto Sales industry and can tell you I have never seen lying like what you get at this store!!!! We have tried to stay local with our business, but they refused to honor their advertising on cable, so we dropped it. Then they promised internet at a low rate and charges THREE TIMES what we had IN WRITING!!! then once we canceled that they continued to charge us for SEVEN MORE MONTHS AND ARE EVEN STILL TRYING TO BILL US FOR SERVICES THAT WE DON'T HAVE!!!! The final straw was when my son who works a $13/hrs job cleaning cars all day saved up enough money to buy the phone he wanted, and then NINE days later it was destroyed with a protective case from MOTOROLLA on it, and this joke of a company refuses to stand behind their product after NINE days. What destroyed you ask? Was it a drop? Or getting wet? NO!!! It has a SCRATCH ON THE OUTSUDE OF THE HINGE!!! THIS IS PITIFUL!!!"

"The worst wifi I have ever experienced. Since the very day we have gotten it, it has went out on us every single day. We called about it and someone came and switched out our modem, but it has continued to go out every day, and it’ll be off for up to an hour, sometimes longer. Now it is going out on us twice a day. We haven’t made a single full day without it going out on us."

"Had modem issues, called there (800) number and they were very helpful and polite. Went to drop off old modem and the guy that took my equipment just threw it in the floor. Very unwelcoming and seemed like he just didn't want to be there."