Blue Oak Moving & Storage

"DO NOT USE THIS MOVING COMPANY!! My wife and I used them and are extremely displeased with their service. The movers didn’t latch the back of the truck when they were traveling to our new house and somewhere along the way the door came open. They called to let us know it was going to take them extra time because they were going to retrace their steps and recover our furniture that fell out. Once they got to our house they informed us that someone would be in contact with us before they left to rectify the situation. As they unloaded they showed us the items that were damaged. Our lazy boy recliner $699), the ottoman and chaise lounger ($550) and a shelf ($60). Fifteen minutes before they were done unloading the truck they said their boss TEXTED to ask how we would be paying. We informed the movers that we needed to speak to their boss before we made a payment because the damage to our furniture had not been addressed. Once on the phone with the “boss” he let us know that we signed a contract and if we didn’t pay they would close up the truck and leave with our stuff that hadn’t been unloaded. We ended up paying the $550 that we signed the contract for and the $100 security deposit. He told us that their was nothing he could do about the damage today, that it would need to be handled on Monday. We anticipated hearing from some one first thing on Monday, but no one has reached out to us. My wife and I both tried to call the phone numbers we have but we have been blocked. Save yourself the headache and money and use a different mover!! USE A DIFFERENT COMPANY, THIS COMANY IS A SCAM!!"

"Not a good move, not a good company! Really disorganized movers, I think they had no idea what to do. Lots of down time when they weren't even moving things. The truck was loaded so badly that I couldn't bring so many things. It's was probably at 50% but they had things loaded so there wasn't enough room. It was terrible! They took hours to load a one bedroom apartment. So I was charged $700 more. Do not recommend, at all. Also, I've been trying to talk to someone in their company to let them know and to have some of the charge removed, but they don't call me back. Their sales people keep saying they'll have a supervisor call, and no one does. VERY UNPROFESSIONAL COMPANY WITH BAD CUSTOMER SERVICE. DON'T USE THEM TO MOVE."

"Beware!! An unmarked truck showed up and neither movers introduced themselves. Parking the truck alone seemed like a difficult task to the driver. After getting close enough to him, I realized it was because he reeked of alcohol! It was quoted over the phone that the charges would be for a one-time $199 service fee, $39 one-time fuel charge and $109 per hour with a three hour minimum and that there were no hidden fees. The phone rep said he would “email the contract” and the email stated the above points along with the items to be moved that we discussed and a disclaimer for major appliances and tv’s at the bottom. The “no hidden fees” is a lie! There was an additional 2 1/2 hours tacked onto the bull. The driver didn’t even show me the total until AFTER charging my card when he asked for my signature. I emailed and phoned my concerns with no reply ever given. The move date was over three weeks ago, so it’s obvious that they take your money and RUN! See the other recent bad reviews and we’re all essentially saying the same thing."

"I had a move/arrival window of 2-5:30. Dispatch called once to let me know they were still on their morning move and were delayed and someone would call around noon, but provided no detail about timing or where they are coming from, and no one called. Very long story short, I just got a call saying my movers wouldn’t arrive until 6:45 PM, AT NIGHT. I’ve never had an experience like this but I know I don’t have anything to sleep on because everything is in boxes and furniture is at the old place. I wouldn’t choose this company again. Hopefully won’t be charged full price for an awful experience that did not meet anywhere near promised expectations. I had to pay a deposit to secure but I feel they should have paid me one for the EXTREME inconvenience and the fact that they were way outside the expected window."

"We just moved from Dayton to Cincinnati, and having already done two moves this year decided to hire help. We didn't know what to expect as we hadn't hired help before, and let me tell you what: friendly, personable, quick, and awesome. They took a multi-day move and got it done inside of 4 hours including an hour of drive time. Even worked with us on things like removing a door to get the washer and dryer downstairs. Completely respectful of our need to shuffle pets around the house, worked hard and fast. We just bought this place so hopefully never have to move again, but if we do we will be calling Blue Oak Movers for help. Excellent service, quality, and price."