ICT Computer Experts (International Computer Technology)
10798 Montgomery Road, Cincinnati, Ohio 45242
About the ICT Computer Experts (International Computer Technology)
Welcome to ICT Computer Experts (International Computer Technology), your trusted destination for all things electronics in Cincinnati, Ohio. Conveniently located at 10798 Montgomery Road, we are dedicated to providing top-notch products and exceptional service to our valued customers.
At ICT Computer Experts, we specialize in offering a wide range of high-quality electronics to meet both personal and professional needs. Whether you're looking for the latest laptops, desktops, tablets, or computer accessories, our knowledgeable staff is here to help you find the perfect solution tailored to your requirements.
In addition to our extensive product selection, we pride ourselves on delivering outstanding customer service. Our team of experts is always ready to assist with any questions, technical support, or repairs you may need, ensuring a seamless experience from start to finish.
Visit ICT Computer Experts today and discover why we are Cincinnati's go-to electronics store. Experience the perfect blend of cutting-edge technology, personalized service, and competitive pricing that sets us apart from the rest. Your satisfaction is our priority, and we look forward to serving you soon.
Photos of ICT Computer Experts (International Computer Technology)
10798 Montgomery Road, Cincinnati, Ohio 45242, United States
Opening hours of ICT Computer Experts (International Computer Technology)
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
10:00 - 14:00
Sunday:
Closed
Reviews of ICT Computer Experts (International Computer Technology)
"For any computer repair needs, I highly recommend visiting ICT Computer Experts (International Computer Technology). Their service is exceptional, and they tailor their work to meet your specific requirements. Recently, the hinge and right corner of my notebook broke, making it difficult to open and close. I contacted Lenovo, but they only sold me the parts without resolving the issue. I then approached Best Buy’s Geek Squad, where I was informed that I would need to pay $85 for shipping and handling, with no guarantee of repair. The estimated labor cost ranged from $180 to $300, and the repair time was uncertain, potentially taking between 3 to 5 weeks. Remembering ICT Computer Experts, I called them and was able to visit immediately as they are only 10 minutes away. They assessed the damage and provided a very reasonable quote. The best part was that I could keep my computer until the parts arrived. I dropped off my notebook on Tuesday at 2 PM, and by Thursday morning, they informed me that the parts were ready. After a two-hour wait, my notebook was fully repaired. I couldn’t be happier with their service. They have been in business for over 15 years, and their expertise is evident. Please support your local businesses and benefit from their expertise."
"I’ve had 2 different computers worked on in the last 10 years from upgrades such as installing a mother board, increasing memory and repairing a mouse pad on my laptop. All the work and interface with staff has been great."
"I took my iPad Mini 4 to ICT to repair an issue with the screen. They fixed screen but the home button became loose and after a few uses the button got stuck. I took it back for them to fix the home button, and then got a call back the next day to let me know that the iPad was no longer functional. They said these things happen with electronics. The returned my $160 to replace the iPad screen, but now the iPad is completely broken and they don't know how to fix it. Given other reviews, it doesn't look like they have a good track record with iPads."
"A friend took a working iPad with a cracked screen to replace the screen. They destroyed the iPad in the process of trying to replace the glass screen and now the iPad doesn’t even turn on. When he complained they said they were NOT responsible for *ANY* damage they do to the equipment in the process of trying to fix it. It’s actually written in the service agreement “ICT is not responsible for any additional breakage to the device during the repair process…”. When he complained, they simply shrug their shoulders and said “not my problem”. He insisted and they actually laughed and said “your choice to bring it here”. Imagine taking your car to the shop for oil change and they give it back to you with a broken motor and is not their responsibility…NEVER go to a business that is not willing to stand by its own work. DO NOT go to ICT."
"I recently purchased the parts to assemble a new desktop computer. After assembling and disassembling the components a few times and trying a handful of fixes without getting it functioning I took it to this location to see if they could do anything. Owner assured me this was something their shop did. Came back with a 100 dollar charge for telling me that a part was incompatible without an update(bios on motherboard). This is true in theory but when I took it apart again the bios chip is clearly marked with an updated version number, meaning that he did not actually take my computer apart at all, the problem ended up being a short in the power switch of the cheap case I had purchased, something I feel should have been simple catch for a repair shop that was really trying. Do not recommend this place for actual computer issues as they didn’t open up my case and charged me for a full diagnosis anyways (which is why it was a completely wrong one)"
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