United Dairy Farmers

"No restrooms at all at the last 3 UDF we stop at the worst ever time to boycott UDF stores"

"I had a strange encounter at this location,it was a guy with red hair and glasses that asked me to pay for my coffee while it was brewing.I never had someone tell me I had to prepay for my coffee.First and last time I’ll patronize this location.This could’ve been a lawsuit…management has to get a grasp on that immediately!!"

"Went in this location with my family after dinner on Saturday 6/25 to get ice cream. After going to the counter and realizing that there wasn’t any ice cream in the freezer, one of the three guys behind the counter explained that every Saturday and Wednesday they put the ice cream in the back freezer so the freezers up front can “defrost.” First of all, why do this on a Saturday, assuming this is one of the busiest days customers go in for ice cream. Also, from a customers stand point and previously working in the service industry, it seemed to me that the workers were actually just lazy and didn’t feel like serving ice cream which isn’t good for the business. If there is any truth behind what we were told, don’t do a “defrost night” on a weekend night or better yet, do it overnight! Instead we have our business to the Norwood Creamy Whip around the corner which was very busy for obvious reasons."

"I came in to order a malt, both male workers just stare at me. One goes to the back and the other rubs his eyes and continues to stare and doesn’t have remotely any customer service skills with “how may I help you”. I go ahead a tell him I would like a malt. As he’s making it I could tell from his body language he didn’t want to be doing what he was doing. He ends up filling it too high then goes to pour some of it out in the sink then puts lid on and washes the outside of cup under running water then sets it on counter to hand to me without wiping the cup mind you by this point the cup wet it was dripping water it made a puddle on the counter. This is uncalled for and the whole time the worker didn’t say one word. I was so unpleased I threw the malt out. I’m not gonna eat something that was handled poorly like that.His customer service is unbelievably rude and frankly disrespectful. He needs retrained and coached or something"

"Anna Marie gave me the best customer service I’ve ever had in a UDF! I simply stopped in to get my morning coffee and it was a joy to waited on by her. She was so happy and pleasant. Her personality was infectious. She would always be my morning cashier because she surely made my morning brighter!"