Enterprise Truck Rental 10134 Princeton Glendale Road, Cincinnati, OH 45246

"Olivia was extremely helpful and professional. I was nervous to rent a car by myself for the first time, and she made me feel more than comfortable. I will be renting from Enterprise (specifically this location) from now on because of the customer service. Thank you for all your help Olivia!"

"The worst company to rent a moving truck ever. I had reservation on Saturday morning. I came and he said they dont have the truck for me to pick up. I did not even get any email or text about my reservation. Big company but they work like they just opened company. Very unprofessional and unknowledgeable. They really waste your time and mess up your plan. Never work with them again"

"Colin and company were great. I would rent from them again."

"Hands down worst rental experience I have ever received. Ignoring that I had to wait 32 minutes to be helped because there is only one employee during what she admitted was their busiest time of the week, it is now 16 days later and I STILL do not have an invoice to submit to the company accountant. Want to reach them by phone? Good luck. No one answers the phone and there is no way to leave a voicemail."

"Very unsatisfied with this company. I booked with them solely to have a box truck for a couple of days, put the reservation through on Thursday for pickup on Saturday. The site during reserving asked for my DOB, which I entered, and showed they'd charge me a $45 under 25 fee - No problem. I then get a call Friday to confirm my reservation, all good. Saturday comes around, and we are about 15 minutes late getting to the place. I called them and let them know, he said that was fine and he'd stay over. Me and my fiance, who is a CDL A driver, get to the office, and the guy starts taking our info. He then looks at our Ids and says he can't rent to us because we're not 25. No where did it say that online, no one said that in the confirmation call, nothing, even though I had entered my DOB in there. This is extremely taxing to us moving houses, plus we drove an hour round trip to be told that we drove all the way for nothing. I wouldn't be upset at all if someone confirming would've told me this information, or even the website. Thankfully Penske got us into the same sized truck today with no age issues! You guys really need more detail oriented people. This could've really put us into a bad spot, even more so that I booked the truck days in advanced. Do better."