Cold Stone Creamery
1 Levee Way, Newport, KY 41071
Hours open
Monday:
11:30 AM - 9:30 PM
Tuesday:
11:30 AM - 9:30 PM
Wednesday:
11:30 AM - 9:30 PM
Thursday:
11:30 AM - 9:30 PM
Friday:
11:30 AM - 10:00 PM
Saturday:
11:30 AM - 10:00 PM
Sunday:
11:30 AM - 9:30 PM
Photos
Location & Phone number
1 Levee Way, Newport, Kentucky 41071, United States
About the Business
Welcome to Cold Stone Creamery, your ultimate destination for delightful desserts and sweet treats in Newport, Kentucky! Conveniently located at 1 Levee Way, our cozy spot offers a unique and unforgettable experience for ice cream lovers and dessert enthusiasts alike. As a beloved local business, we pride ourselves on crafting the finest ice cream, cakes, and specialty desserts, all made fresh daily with the highest quality ingredients.
At Cold Stone Creamery, we invite you to indulge in our signature creations or customize your own masterpiece by choosing from a wide array of mix-ins, flavors, and toppings. Whether you're celebrating a special occasion or simply treating yourself, our friendly and skilled team is here to ensure your visit is nothing short of deliciously satisfying.
More than just an ice cream parlor, we also offer a variety of baked goods and savory snacks to complement your dessert experience. As both a bakery and a restaurant, Cold Stone Creamery is the perfect place to enjoy a delightful meal or grab a quick bite with friends and family.
Visit us today at 1 Levee Way, Newport, and discover why Cold Stone Creamery is the go-to spot for dessert lovers in the community. We look forward to serving you and making your day a little sweeter!
Reviews
"Love the ice cream, but the employees aren’t very friendly. They don’t greet you when you walk in the door, even when there is no one in there. Makes you feel very unwelcome and kind of confused on if they are ready to take your order or not."
"BE CAREFUL! These people don’t know how to make accurate and honest charges. After ordering three large ice creams and one medium ice cream they charged us for four ice creams. Additionally, after pointing this out (as well as pointing out they gave us a small instead of a medium ice cream) the “new” price was still the old price. They are charging 8-9 times more the taxes and took a great deal to complete a straightforward cash refund. Do not waste your time here, truly futile in all aspects."
"We waited our whole vacation to enjoy a dessert and my son chose Cold Stone Creamery. So, we went in excited about our dessert and choosing which flavor each of us wanted. The guy that took our order was hurrying us and was rude wanting to know if anyone behind us in line knew what they wanted, because we don’t normally eat cold stone creamery and didn’t know what we wanted. It was NOT a pleasant experience! Ice cream was delicious though, just terrible customer service."
"About 6 rude employees standing around, not a single one said hello or how can I help you. I ordered two like-it sized ice creams. They gave me 2 like-its and charged me for 2 love-its. Worst service ever. I would never go back. The tall skinny dopey looking fella threw my ice cream across 2 other employees onto the table to mix it together then smirked about it. He needs to be fired. They all were horrible. I would say the girl who rang me up was nice but she also overcharged me so, she sucks too."
"Tried to get some ice cream here this weekend and the store was empty other than the FIVE employees standing around talking about wanting to fight a previous customer that had just walked out. They looked right at me and completely and utterly ignored us. Just straight up pretended we weren't standing there. We walked out and there was a woman outside who had also just tried to order there and was told they "didn't have any milkshakes." Absolutely absurd experience."
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