Fairfield Volkswagen

"Anthony Finch in the service department needs some in depth customer service training. Likes to back peddle when caught in a lie and doesn’t seem like he even wants to deal with a customers issue if it regards any sort of warranty work. He needs humbled with his hat on backwards thinking he owns the dealership. Other service advisors are great and they took care of us after the way he treated us."

"It was great working with D’Arco! He is your go to man. I drove 5 hours to go look at a car that he assured me was worth it. Well, it was well worth that drive! D’Arco was quick to thoroughly respond to all questions through text and phone calls. Derrick, the sales manager that we spoke to over the phone Friday, made sure to come introduce himself in person. The process was easy and the staff was very friendly. Honestly, I would drive 5 hours to this dealership again for a new vehicle. The experience was wonderful!"

"I dreaded purchasing a car, put it off for months thinking about the hours needing to be at the dealership, working through the financing a settling on what I wanted. Working with Fairfield VW was not what I had in mind, in the best way possible. The first day I came to look at cars and drive the Atlas I'd spent a couple hours there only because I looked at so much, excitedly. I love the VW brand and having owned a Jetta about 8 years ago, I was thrilled to come back to VW ownership. The next time I went to VW Fairfield was to arrange for my new Atlas Cross Sport to be delivered at the dealership. I was in/out in no time even with another test drive. The day I picked up, in/out in 30 min! I scheduled an appt to sign my paperwork virtually the following week and even that only took 30 min max. Either car buying isn't what it used to be, or Fairfield VW just makes it so easy. I love my Atlas, love Fairfield VW, and Landon & Brandon were amazing!"

"I had a fantastic browsing and buying experience at Fairfield Volkswagen. Salesperson Steve was beyond helpful- super friendly and answered all my questions. I did two test drives, and spent some time thinking before buying. I liked that there was no pressure, and that I could ask multiple questions and feel comfortable doing so. I’m bought a certified pre-owned vehicle and I’m very happy with my purchase and the overall experience. I highly recommend this dealership."

"Andrew, Al and Brandon all took great care of me. There was another gentleman in financing that was also very nice but I had limited interaction with him and I don't remember his name (I'm sorry!). The whole process was easy and enjoyable from start to finish. I didn't feel pressured and believe we all got a fair deal. I took a test drive on my own. When I came back I briefly spoke with Andrew and AL before I went home because they were closing and I didn't want to keep them after hours. I was sent a secure link via email to start the financing application process. I filled it out and got approved while the dealership printed out most of the paperwork prior to my arrival the next day. After a few signatures and a down payment I was off the lot in my new vehicle. I had to finish some finance paperwork via a zoom call a couple days after leaving the dealership. It was quick and also a no pressure situation. If you're looking for a vehicle, or even wanting to sell your current one, go see Andrew. He'll treat you right. Tell him Mike Brown sent you. Keep up the amazing work!"