Relax Place Florence, KY 41042

"Hate to say it but don’t waste your money going here. It was not a very pleasant or relaxing experience. They used a paper towel for a seat cover. The woman massaging me in the chair was giving me weak hand circles that she was trying to pass off as a massage. They were yelling things as someone was going to pay and demanding cash payment. Not relaxing or helpful to work out the knots in my shoulder or back and then they tried to hustle me for tips. You didn’t even do a good job for the money I paid you. I am not tipping for poor service and a bad experience"

"The man who took over recently is very kind. He gives great massages and I’ve felt amazing after them and been able to do more activity afterwards. I’ve been twice in the last two months. You just have to understand that he speaks little English and be patient. Kindness goes a long way!!! He so appreciates when you are kind to him back and he enjoys doing Google Translate to chat a little more if he has time. It’s been fun getting to know a new friend!"

"Rude treatment. I went there with my girlfriend yesterday. We both got 20 min table massages. The younger tall man massaged my girlfriend and I got an older guy. My girlfriend asked the younger man to give her a stronger massage because he was not putting enough effort in massaging her ... I kept on waiting for the older guy to leave my neck area... He spend too much time there and did not touch my legs or lower back, which are my problem areas. The massage stop, in my opinion too quickly... and I was still in pain. when paying for the massages, My girlfriend have a problem with her credit car (a malfunctioning chip) which require her to try paying inserting the chip at least three times into the card reader before she can swipe her card... She tried to explain the situation to the younger tall man, but he spoke almost no english and angrily he took my girlfriend's credit card and through it on to the counter voicing indistinguishable words. But after all that, very clearly he demanded a tip... My girlfriend refused to giving any tip because he was rude and unpleasant and he got even madder. We are no coming back to that establishment until they find stuff that can speak English."

"We’ve been here several times and most of the time it was fine. But today we went in for a quick massage while at the mall, just after finishing, I paid the bill. Once handing the signed receipt back to the cashier, he handed it back asking for a better tip. Not once, twice, but three times. If you want more money raise your prices, but I’ll never be back"

"Went in with my wife and there was a wait for me not a big deal. They asked if I wanted a massage as well, I replied yes. After the man doing the other lady that was there first was done the he walks away. No problem he's taking a break I guess. Then two more guests walk in and ask if I'm waiting on a massage, yes.. after my wife was finished the man massaging her puts them on the tables and said, no he's (me) not waiting. So no massage for me I guess."