Shell

"Not friendly customer service by both cashier and I assume the manager. Instead of greeting me when I was there tonight, the first thing I was greeted with was “read the sign” since they saw I had a lottery ticket in my hand, I was planning on buying additional items, gas but that won’t be happening anytime soon."

"Amber is very rude and treats her people awful!!!! Chad was wonderful they lost a very good person. Shell will be shut down with the rudeness of the manager"

"Salina (a worker) is clearly on drugs. Can’t keep her eyes open or even type in a birthdate for five min for cigarettes. She can barely speak if you can make any sense of what she is saying."

"We buy $40-80 in gas everyday from this gas station and last night we bought gas 25 in the gas tank of the truck and the rest was used to fill up gas cans. First the truck started dying then the generator ( what we got the gas for ) then my husband put the rest in my truck and it made my truck start dying. So now we have to fix motors and I called the gas station. The manager told me that there wasn’t anything she could do and told me to call cooperate. I told her I would bring the gas up for a test. She just basically told me they couldn’t help and that I’m no way would they give us new gas or money back or anything.. I am use to businesses making good on products that fail. I was very disappointed in this establishment. We are a small town and small towns just do not do business this way!!! I will take my $40-80 dollars a day to another place that does business better than this."

"In the past, I frequently visited the Bright Shell Station on Stateline Rd. However, I had a very unfortunate experience with one of the cashiers. I asked for a pack of cigarettes and the attendant was very rude. First, she asked to see my i.d, which I had no problem with and had to go out to my car and retrieve it. Before doing so, she said "well, can you go and get it" with a very smug attitude. I brought my i.d in and she charged me for the cigarettes. The price was $5.80 for Camel Crush regular. I was a bit suspicious since I had bought a pack of menthols the last time I was in, and the monthols were $5.80. Since I had purchased the regular brand I thought it would be cheaper...since I had also purchased a regular pack at a lower price. I said "the regular pack costs $5.80?" Upon asking this question, she crumbled the receipt in front of my face, throwing it away without asking if I wanted a receipt. Let's be reasonable, the pack of cigarettes may have risen in price, however it was her actions that upset me. I walked out of the store and decided I would never set foot inside the Bright Shell Station again. I do not remember her name, only her appearance. She was average size and had long blonde curly hair. She may have had a horrible day...I don't know, but the fact that she treated me poorly was uncalled for. Thank you for your time."