Molly's Cupcakes

"I had the absolute pleasure of working with Britney and Anita at Molly’s Cupcake for a special birthday event in Ohio. Their communication was exceptional from start to finish. They constantly checked in, reminded me of deadlines, and ensured I was able to complete my order on time. Despite a tight travel schedule, they graciously accommodated an early pickup outside of regular hours, which made a huge difference for me. Not only did they deliver beautifully customized cakes, cupcakes, and cookies, but they also surprised me by pulling off a design they didn’t think they were going to pull off for me, compensating for a very minor technical issue with flair and kindness. Their dedication and attention to detail helped make the event a complete success. I owe them so much for the extraordinary service they provided!"

"This review is for their cookies. I bought a variety to take to my niece's bday party. The peanut butter was OK. It was crumbly and dry but the taste was good. The sugar coke was the best, moist and sugary. The chocolate chip was inedible. Nobody at the party could eat it. Someone had to have made a mistake with these they tasted like baking soda. The adults and kids spit it back out. I took the remaining cookie back but they wouldn't refund me. I won't be going back."

"I stopped at Molly‘s yesterday to get a cupcake. I considered the strawberry shortcake ones but was turned off by the shriveled, old pieces of strawberry on top. I then selected the white chocolate raspberry one which looked a bit better. As I walked out of the store, I noticed the raspberry on top was moldy. I went back in and the girl gave me a new one from the racks behind the counter instead of the ones in the showcase. They keep the fresh ones in the racks and have the old ones in the display cabinet. I would think that is the opposite of what they should do if they are trying to push old stale product on their customers. I will not return."