United Dairy Farmers 6691 Salem Pike, Clayton, OH 45315

"I stop here every morning, I live on UDF coffee. I visit several of there stores in the Dayton area. I was very happy that they went to the brew to cup. I absolutely love the rewards program for gas, the main reason I stop at UDF, if don't have a Udrive card get one. I do need to say store #238 I Clayton customer service is better than most and that is only here in the several months. I would say that is due to a new store manager."

"I Go to get my family shakes and my husband gets A peanut butter shake every time, this time they say they are completely out of peanut butter, so I had to pick something different but after I am ready to pay, the guy pulls out peanut butter and laughs, and I said I would’ve waited 15 minutes for you to get the peanut butter together but you told me you guys were completely out , It’s sad I live very close and I have to drive all the way to Brown Street in Dayton just to get the right customer Service This happened on February February 11 at 9:26 pm . and when you get your shakes, it’s like you’re drinking milk and they’re very liquidy. Even when you pay for thickness, I believe something needs to be done because you’re losing a lot of customer service we used to come every day but now nobody knows how to make the shakes , or they lie to you I’m very disappointed because all the guy had to say it would take about 15 min to get the peanut butter ready and I would of waited. Wow where there customer service skills."

"What happened to the descriptions of the ice cream that used to be listed underneath the name of the ice cream in the service area? We chose a delicious chocolate cookie ice cream just to find out after we left and tasted it that it is a coffee based ice cream. I cannot have coffee so this was incredibly disappointing. We were unable to go back to get a different kind so a waste of money and time. Please replace the description signs AND train your employees to know what flavors are in the ice creams in the service area. Thank you."

"The shakes were amazing, and that just goes without saying at UDF. However, the customer service from Tay (Manager) tonight was second to none. I walked away as another associate had just made my shake, and this man takes the shakes from me just to wipe them down. (Little spillage on the sides) Not only did he do that, but he did it with a smile and was happy to do so. I hope he sees this, but he will be the reason I keep going back to this one. The man’s customer service alone, was second to none. Thanks Tay!"

"This review is simple. The chocolate malts rock. Strawberry shakes are devine. Other flavors, oh so good. And sure, there is convenience store stuff and gasoline too, but stick with the ice cream. You scream. I scream. We scream for UDF ice cream! Ice cream so good it even makes Eeyore's tail wag. Pretty sure he even almost smiled."